27 P. Hàng Thùng, Lý Thái Tổ, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Hanoi Paon Hotel & Spa Guest Reviews
4.7/5
Amazing
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(54)
Positive reviews(35)
Reviews with photos/video(10)
Awesome stay(16)
Clean and tidy(10)
Awesome rooms(9)
Delicious breakfast(8)
Friendly owner(8)
Great location(8)
Negative reviews(1)
Oumaima
Superior Room no windows
Stayed in Nov 2024
Couples
7 review
4.7/5
Amazing
Posted on Dec 20, 2024
The location is in the old quarter near everything. The staff is extremely helpful and friendly. The room is very spacious. The breakfast is good.
Gevorg
Superior Room no windows
Stayed in Mar 2024
Travel with friends
16 review
3.7/5
Posted on May 5, 2024
A bit old but old. Good location, easy to commute around old quarter. The staff is polite and helpful.
Maitland Groom
Deluxe Window Twin or Double
Stayed in Aug 2023
Couples
50 review
5.0/5
Outstanding
Posted on Oct 5, 2023
This is a nice hotel with a really lovely view from the breakfast room and pool. I’d happily stay here again. Walking distance to the lake and close to the main roads of taking taxis out of the old town
Guest User
Deluxe Windows
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Great location!
Clean, nice people.
Guest User
Deluxe Window Twin or Double
Stayed in May 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Great place, roof top gym with a kick bag. Let’s go!
dubois
Business Room
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Great hotel in Old Quarter….room was very nice, bathroom was very good…breakfast buffet on 12th floor was excellent- good variety and lots of choices.
Walking distance to the lake, lots of restaurants close by.
Staff was very helpful
SusanCT [ChewTing] Ong
Executive with Balcony
Stayed in Nov 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 8, 2023
Need to climb some steps to the top floor for breakfast, but the breakfast spread and quality is pretty good.
Davy
Deluxe Windows
Stayed in Feb 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Mar 7, 2023
The hotel is in the city center close to many convenient stores, monuments etc. The staff is always smiling and dedicated. Good breakfast. Recommanded :)
A
Business Room
Stayed in Jun 2023
Travel with friends
38 review
4.0/5
Very Good
Posted on Jul 20, 2023
I enjoyed my stay. Close to the action without being in the crowds. Rooms were clean with comfortable beds.
ClayNorth
Business Room
Stayed in Mar 2023
Couples
18 review
4.5/5
Great
Posted on May 4, 2023
The room was lovely and clean, and the staff were super friendly, helpful and accommodating! The pool seemed to be dirty so I didn't try it, but the rooftop provided great views of the area! Would definitely stay again.
Guest User
Deluxe Windows
Stayed in Jun 2022
Other
3 review
4.0/5
Very Good
Posted on Jul 22, 2022
Good room condition, service
Response from Property: Dear CustomerWe would like to thank you very much for choosing Hanoi Paon Hotel & Spa and for taking your valuable time to post your feedback on TripAdvisor.We are delighted to read that you had an nice stay with us. It always encouraging that guest are satisfied with hotel service as it is we strive for every day. Your review is meaningful a lot for us and drives us doing better to ensure our guests will get the greatest experiences.Once again, thank you so much for staying with us and your feedback. We look forward to welcoming you back in a near future.Best regards,Tom(Mr)Sale Manager
Guest User
Superior Room no windows
Stayed in Aug 2022
Solo travelers
1 review
3.7/5
Posted on Sep 26, 2022
pool was a bit small and always crowded.
Mikhail E.
Deluxe Windows
Stayed in Dec 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Great service, great location, perfect cleanliness, fast WiFi, delicious breakfasts, everything you need in the room, great spa at the hotel. Overall I can't say anything bad about this hotel, stayed there twice and will come back again if I'm in Hanoi.
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Keitaroooo
Deluxe Window Twin or Double
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Breakfast was served on the rooftop with a great view, and the location was close to tourist attractions such as Hoan Kiem Lake and the downtown area of the Old Quarter. The room was clean and the water pressure in the shower was good.
The refrigerator in the lobby was very cool and relaxing.
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Hamazoon
Deluxe Windows
Stayed in Nov 2024
Couples
29 review
5.0/5
Outstanding
Posted on Jan 3, 2025
It was close to the downtown area, and there was a travel agency right next to the hotel, so it was very convenient. It was also clean, and I would like to stay there again.