No. 22 Tuc Mac Lane, Tran Hung Dao Street, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Le Parfum Apartment and Hotel Guest Reviews
4.4/5
Very Good
86 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(86)
Positive reviews(84)
Reviews with photos/video(33)
Awesome stay(25)
Awesome rooms(20)
Clean and tidy(15)
Convenient location(11)
Easy to get around(8)
Close to train station(7)
Shower difficult to use(6)
Friendly front desk staff(4)
Negative reviews(2)
Maik
Peach Double Deluxe Room
Stayed in Dec 2024
Solo travelers
10 review
4.5/5
Great
Posted on Jan 28, 2025
The communication in the hotel was great. They gave me some recommendations and were 24/7 available if I need some help.
Guest User
Peach Double Deluxe Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The location of this hotel is perfect, right beside the train station and equidistance from the old quarter and other tourist sites. The walk to the old quarter is also mostly along pavements which is surprisingly unusual for Hanoi. The staff were exceptionally helpful, we had a few small issues that we informed the staff about and they had everything fixed within the day. We stayed for 10 days in a double room and then shared an apartment with a friend, both were great! The free drinks in the morning were also a lovely little addition. If I come to Hanoi again I will stay again.
Eryck Su
Lotus Two Bedroom Apartment With Balcony
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
An amazing stay! Ha at reception was incredibly helpful and made our experience even better. The free daily coffee at the rooftop café was a highlight—especially the salted iced coffee, which is hands down the best in town!
Response from Property: Thank you for your kind review! We’re so glad to hear that you enjoyed the environment and appreciated the free drinks we offer. It's always our goal to make your stay as comfortable and enjoyable as possible. We hope to welcome you back soon! 😊
L J Lee
Lotus Two Bedroom Apartment With Balcony
Stayed in Nov 2024
Family
21 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Great stay, great location , great vibes, I think they should check after stay 2 time different type of room the shower is faulty .
DEEPAK VACHHANI
Lotus Two Bedroom Apartment With Balcony
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Hotel is very good little inside from road but the hotel staff is very good 24*7 ready to help you best hotel. .
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Our staff works hard to provide the best service possible, and it's great to know that their efforts made a positive impact on your stay. We truly appreciate your kind words and look forward to welcoming you back next time! Safe travels!
Joshwin
Sua Studio Apartment With Private Entrance
Stayed in Oct 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Nov 13, 2024
Check in process was fast, staff was nice. Near to Hanoi Train Station (5 mins walking distance)
Response from Property: Thank you for your review! We're so glad to hear that you had a smooth check-in experience and that our staff made a positive impression. It's great to know that our location near Hanoi Train Station was convenient for you as well. We appreciate your feedback and hope to welcome you back on your next visit to Hanoi! Safe travels!
Vee Huỳnh
Peach Double Deluxe Room
Stayed in Sep 2024
Travel with friends
1 review
3.5/5
Posted on Oct 9, 2024
Chill vibes & cozy place. They have free drinks everyday for people who stay there
Response from Property: Thank you for your great review! We're so happy to hear that you enjoyed the cozy atmosphere and chill vibes of our hotel. It's also wonderful to know that you appreciated the daily complimentary drinks—we love offering little touches like that to make your stay even more enjoyable. We hope to welcome you back soon for another relaxing stay!
IreneAG
Peach Double Deluxe Room
Stayed in Dec 2024
Couples
6 review
3.7/5
Posted on Feb 6, 2025
The hotel staff was very nice and helped us book the night bus from Hanoi to Sapa.
The terrace ‘bar/coffee’ is super nice, a great way to start the day!
Guest User
Lotus Two Bedroom Apartment With Balcony
Stayed in Dec 2024
Family
1 review
2.5/5
Posted on Jan 12, 2025
Nothing much around the hotel, you need to go at least one km away before you can see desent food places. Construction site next to it it's a bit noisy and dusty. The road was hard to walk into the hotel as its narrow ally way and lots motor cycles coming in and out. Not giving us enough towels or not refilling up toilet paper. The shower water was slow and run out of hot water after a few minutes.
Ernest
Peach Double Deluxe Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Lovely apartment! Wish we could stay longer because the room was so spacious and it had an open kitchen. Some construction going on in the area which makes it inconvenient to travel to and from the apartment.
Riccardo 罗瑞克
Peach Double Deluxe Room
Stayed in Oct 2024
Solo travelers
31 review
4.0/5
Very Good
Posted on Nov 14, 2024
The hotel is good value for money and the free drink is a thoughtful gesture . The staff was always available to help.
My only complaint was the inability to arrive to the complex by taxi ( even though this helps with a quiet sleep ), the not so great light and ventilation of the room and the fact that the shower and toilet are together and the bathroom becomes kinda messy after a shower.
Overall a nice experience and good value for money .
Response from Property: Thank you for your thoughtful review! We're glad to hear you found the hotel to be great value for money and that you appreciated the free drinks and attentive service from our staff.We also appreciate your constructive feedback. We understand the challenge of not being able to reach the hotel directly by taxi, but we're happy to hear that the quiet location contributed to a peaceful stay. Regarding the room's lighting, ventilation, and bathroom setup, we’ll definitely take your comments into consideration as we continue to improve the guest experience.Overall, we're delighted that you had a nice stay and look forward to welcoming you back in the future. Thanks again for sharing your thoughts, and safe travels!
Peeradet PN
Sua Studio Apartment With Private Entrance
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 3, 2024
The room is so big. And they decorate the hotel nice including their cafe.there is free drinking as well. Mango smoothy is tasty.
Response from Property: Thank you for your lovely review! We're so glad to hear you enjoyed the spacious room and the hotel’s decor, including our cozy cafe. It's great to know you liked the mango smoothie too—it’s one of our favorites! We're always happy to offer little touches like free drinks to make your stay even more enjoyable. We hope to welcome you back soon for another relaxing stay and a refreshing smoothie!
Guest User
Peach Double Deluxe Room
Stayed in Jan 2025
Solo travelers
1 review
4.5/5
Great
Posted on Feb 2, 2025
Great staff, clean room.
you can get free coffee at the rooftop cafe.
Guest User
Sua Studio Apartment With Private Entrance
Stayed in Mar 2024
Couples
13 review
4.5/5
Great
Posted on Apr 11, 2024
Everything is great except the pillows and the toilet. Pillows are very soft and flat. With such a big bed, could actually have 4 pillows instead of 2.
The shower and the toilet bowl have no separation in between and hence the toilet seat will get wet when someone showers. There is some construction going on so grab car cannot access directly. However, it is a short walk to the main road so not a big issue. Very quiet place. Lovely stay!
Response from Property: Thank you for your detailed feedback! We're so happy to hear that you enjoyed your stay overall and found the location quiet and lovely. We also appreciate your comments on the pillows and bathroom layout. Your suggestions about providing additional pillows and improving the shower-toilet separation are very helpful, and we'll certainly take them into consideration as we continue to enhance our guests' experience.We understand the temporary inconvenience of the construction and the limited access by car, but we're glad it didn't cause too much trouble. We truly appreciate your understanding and patience. We hope to have the pleasure of welcoming you back for another great stay!
Merline
Peach Double Deluxe Room
Stayed in Jan 2024
Solo travelers
22 review
3.5/5
Posted on Feb 21, 2024
I recently stayed at Le Parfum Apartment & Hotel and wanted to share my experience. While there were some challenges, I also had positive aspects to highlight.
Upon arrival, I encountered difficulties due to ongoing construction, which prevented my taxi from accessing the hotel directly. I had to navigate through alleys to reach the hotel, which was quite exhausting considering my early morning arrival at 3 am. Unfortunately, I was unable to reach the receptionist by phone, and upon arrival, I found the hotel closed. It took multiple attempts to receive assistance.
Eventually, I was able to check-in, but the room I was assigned was disappointingly small, especially the bathroom. I later discovered that the hotel had notified my travel company about the construction, but I was not personally informed. However, the following day, the hotel graciously upgraded my room to a spacious apartment free of charge. The upgraded room had ample space, a larger bathroom, and even a convenient shoe cubby outside. I thoroughly enjoyed my time in this room.
One aspect that detracted from my experience was the hotel's location, which was approximately 20 minutes away from the city center. Coupled with the ongoing construction and road blockades, this created additional inconvenience.
In summary, my stay at Le Parfum Apartment & Hotel had its ups and downs. While the initial challenges and small room were disappointing, the hotel's gesture in upgrading my accommodation was greatly appreciated. The spacious apartment and thoughtful amenities enhanced my overall enjoyment. However, the location's distance from the city center, compounded by the construction-related disruptions, was a notable drawback.
I hope this feedback provides valuable insights for the hotel's continued improvement. Thank you for your attention to these matters.
Response from Property: Thank you for taking the time to share such a thorough review of your experience at Le Parfum Apartment & Hotel. We truly appreciate your honest feedback and are sorry to hear that your arrival was less than smooth. We understand how frustrating it must have been to navigate the construction detour and deal with delays, especially at such an early hour. We also apologize for the difficulty in reaching our reception and for not personally informing you about the ongoing construction. We will certainly work on improving communication for future guests to avoid such inconvenience.We're glad that, despite the initial challenges, you were able to enjoy your upgraded room. It's great to hear that the larger apartment and its thoughtful amenities made a positive impact on your stay. We also recognize that the hotel's location, combined with the construction, can be a bit challenging, and we are actively working to improve accessibility.Your feedback is incredibly valuable, and we will use it to continue enhancing our service and guest experience. We hope that, despite the setbacks, you had a comfortable and enjoyable stay overall. Thank you again for your constructive insights, and we do hope to welcome you back in the future for a more seamless experience.