Hanoi Quan Nam Tu Liem 5-star Hotels

I had a pleasant stay at this hotel. The staff were kind and very helpful. My room had a great view, and the neighborhood was nice and quiet. The gym was well-equipped and offered a stunning view while working out. Overall, a great experience!

The hotel room is kinda old, and it’s quite disappointing, the hair blower is still those kind of really old fashioned one you have to press and blow. When we first got in the room, it has that kind of awful smell that’s really dusty, and even for the bedsheets it’s super dusty, we got nose allergy instantly. The housekeeping service is kinda bad, they don’t refill enough for the stuff and don’t clean well. But their reception is really nice and we ate at their restaurant their service is super nice as well the food is so so.

The location and various facilities were good, but there was an issue regarding the reservation condition and the process was inconvenient. When checking in on Trip, the price for 1 person and 2 people was the same, and usually there is no price difference for 1 person and 2 people when booking a hotel, so I made a reservation without distinction, but here, they said that I was registered as 1 person and asked me to pay the difference of 1,500,000 VND. They must have their own internal policy, but they didn't consider the situation at all, and it didn't seem like market practice, and they applied it too rigidly. I also think that the difference is excessive. I think Trip should also describe in detail that such additional fees may occur. It was a trip where I could have a good time, but I was very uncomfortable because I had to worry about this. The location and various facilities were good. But there was an issue regarding the condition of the reservation and it was uncomfortable in the process. When I checked in on Trip, the price for 1 person and 2 people were the same Usually, there's no price difference between 1 and 2 people to book other hotels so I made reservations without distinction. They said that it is registered as one person there and they told me to pay additional 1,500,000 dong as the difference. Thought it may have its own internal policy The hotel does not even consider the situation at all. I also don't think it's market practice and They applied it too rigidly. In addition the difference is judged to be excessive. I think there should be a statement in detail that these additional charges may also occur on Trip.com. It's a schedule where I could have a good time but it was very inconvenient to pay attention to that matter. It's a schedule where you can have a good time and go

The location of the map is different from the actual situation. If you want to experience the accommodation in Vinhome, you can try it, but the whole hardware equipment is full of Yangchun and a little advertising is not true, you can't see the lake view, the only advantage may be that it is relatively cheap. Vietnamese hotels are not expensive. Not very recommended for this kind of homestay

At Kim's House - Cho thuê căn hộ cao cấp - Green Bay, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at apartment with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the apartment, instant coffee and instant tea is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. During your stay at apartment, an array of engaging activities and amenities guarantees a delightful experience.Be sure to drop by the pool at apartment at least once during your stay.

Hotel frontdesk staff not professional and polite, specially one overnight frontdesk lady with black jacket. I just want to know it is really a 5 stars Hotel??? Your staff not respect your customers. I feel very disappointed of your services. I will not recommend my friend and family to book your hotel again if you not improve the services.

This is an apartment-type hotel in the My Dining area, so you have to check in and out yourself and receive the card from the mailbox. Information desk security guard is unfriendly The apartment floor is poorly cleaned. Other than that, the amenities are okay.

This is a hidden gem in the midst of the old quarter. A part of Hanoi where a myriad of shops selling a huge range of goods exists next to Hanoi's seemingly endless coffee shops. In very European architecture These small shops are bustling throughout the day. The hotel is nestled comfortably up a side street accessible via both stress, though only one is used by taxis. The staff are extremely friendly and make it their business to ensure the traveller is well looked after. Rooms are clean and come with a stocked fridge with Beer and soft drinks. The air conditioning is superb and in near 40C heat it is so welcoming. The balcony is large. Almost a second room in itself. Sit on the balcony in the evening during a thunder storm and watch the light show in the night sky...tremendous. With the balcony walls being solid, privacy is guaranteed as is safety...not going to fall off this. Breakfast is a pleasant mix of western and Asian. Cold cuts or cooked food. Eggs done by the chef to order. The hotel has a small travel desk so do ask about places to visit. Staff are very knowledgeable. Top tip: get the GRAB or BE app to book your taxis and avoid cab hailing....the risk of being scammed is very high. One final thought...not far is Railway Street. I won't spoli it....go and find out what happens. Get a daily timetable of trains. It is an experience. Highly recommended.

All other reviews were correct, so I confirm... great Hotel in very good location, clean spacious rooms, I had one day a small, next Day a big room.. the small for one Person totally enough, cute Design. Very helpful staff, thanks Jenny for helping regarding Grab Taxi. I checked out some other Hotels even after I arrived- I think I did the right choice...by the way, very striking: double glass, so extremely low noise level....

Score 11/10! Very good experience that over my expectation! The most impressive part of the whole stay would be the sincere service from the front desk! From the very beginning their service would surprised you~ the Doorman welcomes you with a very good smile and help you deal with luggages. Welcome drinks serve while waiting for the check-in. After that a very handsome front-desk officer--Yu, help us introduce nearly every attraction of Ha Noi and famous restaurants as well. Sincerely thanks to Yu's kindness and assistance(also free room upgrade~). Also the infrastructure of the hotel is satisflying, from the roof bar, you can see the sword lake and also the most central view of old quarter. Breakfast with nearly 5-star standards. Highly recommend for tourists visiting old quarter!