Top 5-Star Hotels in Hannover

The location is near King Street, opposite the Galleria Department Store, convenient for eating and shopping! The room is huge! awesome! Good facilities

Had a good and comfortatble stay here, everything was as expected. Central location, comfortable and modern rooms. Everything was clean and the staff was really friendly. I'd stay here again when in town next time.

I recommend people to join miles program once they reach hotel. After registering, they can get free train/bus card for their stay. I feel that staff is good and responding. However, sometimes too much shortage of manning causes some issue of discomfort. Also had one incident where towel were smelly.

The train station is out, and the traffic is only about 200 meters away from the subway station. There are many shopping places next to it, there are many choices for eating, and I will choose next time I travel.

Overall, the hotel is recommended. Beds, bathroom and the entire ambience are harmonious with each other. The breakfast menu is plentiful but not overloaded. The staff is also very hard-working and friendly! There is criticism of the cleanliness around and in the hotel. There is rubbish almost everywhere outside and the windows are dirty. The room looks superficially clean. However, when you look at the toilet roll holder, which is sinking in the dust, but also the mirrors that still have stripes, stainless steel applications that are colorfully clean.... The sink did not drain or drained very slowly. We were offered a room exchange. There is a need for action. We are used to something different. Pity

The hotel faces the street, the location is superior, there are many restaurants, shopping malls and so on around. There is no parking lot. The front desk staff of the hotel will suggest where to park. It takes about 5 minutes to walk. During the epidemic, breakfast is not a buffet, it is relatively simple to be delivered to the table by the service staff

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

The check-in was very friendly and there were apples and refreshments in the lobby. Also there are only positive reports on the shuttle service to the airport, timely and helpful. I would have expected more from the room. It is tasteful and practically furnished and very spacious and absolutely clean. However, I wonder why there is no ”light” light. The lamps in the room only throw dark indirect light. It was not possible to light the room. That was very well hit the mind. The switch between night-lamp and reading lamp was defect, so not at all, only the inner life was visible, which I think is dangerous. Although Leonardo casts with sound-isolated windows. I could not see any difference to normal glass windows and it was incredibly noisy in the night. Furthermore, the brightness came so that we can hear the TV, toilet noise etc. of the neighbouring rooms well. A water cooker as shown in the room description did not exist with us. Only a capsule machine was available. This was why we had to prepare the water for our tea and thus tasted the tea for coffee. Also very bad that no sustainability is being considered and actually coffee capsules are still offered. For one night to get to the airport, it's OK. I can't recommend a longer stay.

We wanted to stay just out of the hustle of the city and this hotel fitted that bill. It’s located in a good area with plenty of eating options nearby and is really close to the tram, u bahn and bus stop for getting around. Everywhere in the hotel is exceptionally clean with good size rooms. We were there 3 nights and were given the opportunity to decline the maid service which we did and were given two vouchers for a free soft drink. The breakfast was excellent with a huge choice and this set us up for the day. Really pleasant staff in the restaurant as well as throughout the hotel. The only disappointment was the bar was closed when we wanted a drink on a Sunday evening at 9.30pm.

Several brothers at the front desk were very friendly and helpful. The breakfast was good. The room facilities were very complete. Disposable items could also be ordered for free. In addition to heating the hair set, the other was good and bad. By the way, the sound insulation of the window was very good.