To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(86)
Positive reviews(82)
Reviews with photos/video(15)
Convenient location(22)
Easy to get around(18)
Clean and tidy(17)
Awesome stay(17)
Awesome rooms(16)
Close to train station(14)
Delicious breakfast(7)
Negative reviews(4)
Guest User
Business Double Room
Stayed in Nov 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 30, 2024
It was a really good location close to the central station. The room was spacious and new.
Response from Property: Dear Guest,Thank you for your positive feedback. We're delighted to hear that you enjoyed our convenient location near the central station and found your room spacious and modern. It's always our goal to provide a comfortable and enjoyable experience for our guests.We look forward to welcoming you back in the future for another great stay.Best regards,Your IntercityHotel HBF-Ost Team
Guest User
Business Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The room was really! Very tidy and comfortable. The location is also close to the train station. Everything is convenient
Response from Property: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you found the room tidy and comfortable, and that our convenient location near the train station enhanced your stay. We hope to welcome you back soon!Kind regards, Your IntercityHotel Hauptbahnhof-Ost Team
Lenka 林菲
Business Twin Room
Stayed in Dec 2023
Business travelers
15 review
4.7/5
Amazing
Posted on Apr 16, 2024
The IntercityHotel Hannover Hauptbahnhof Ost is new and clean. Location is excellent. The rooms are very small. For business travelers a good choice.
Response from Property: Dear Guest,Thank you for your review! We’re delighted to hear that you appreciated our hotel's cleanliness and excellent location. While our rooms are designed to be efficient and comfortable, we understand that space preferences can vary. We're glad you found our hotel to be a good choice for business travelers. We hope to welcome you again on your next visit to Hannover! Best regards, Your IntercityHotel Hannover HBF-Ost Team
Joe
Business Twin Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Friendly hotel staff and clean hotel room. Very good security where the lift need room access card. Most important its near to Hannover Central Station where very convenient.
Gaëlle
Business Double Room
Stayed in Nov 2023
Couples
5 review
5.0/5
Outstanding
Posted on Feb 18, 2024
It was fantastic,I got a change of date due to a delay caused by the airline. However it was a wonderful experience,the location is just some minutes away from the train station ☺️. The staff was very helpful and polite. The breakfast delicious. I’ll totally recommend
A. Lozano
Business Double Room
Stayed in Jan 2024
Solo travelers
25 review
4.5/5
Great
Posted on Apr 29, 2024
Fully renovated and just 3 minutes walking distance from the train station
Response from Property: Dear Guest,Thank you for your positive feedback! We're glad to hear you enjoyed our fully renovated hotel and its convenient location just 3 minutes from the train station.We look forward to welcoming you back soon!Best regards, Your IntercityHotel HBF-Ost Team
agtuk
Business Twin Room
Stayed in Oct 2023
Business travelers
5 review
3.7/5
Posted on Nov 16, 2023
Easy walking distance from the train station,Had to wait ages for checking in only one member of staff at first.
Website showed restaurant at the hotel to have dinner but on arriving we were told there was no restaurant even though it showed opening times on the website.So it was a fair walk to find dinner.
Generally the room was good and would stay again.
Guest User
Business Double Room
Stayed in Sep 2023
Business travelers
2 review
3.0/5
Posted on Oct 14, 2023
I had the worst experience. While I was sleeping at 10 in the morning, housekeeping opened my room door with the master key and came in. I was so shocked, I can't even imagine how much more horrified I would have been if I had even been washing. I wasn't staying 2 nights, so is it normal for a guest staying 1 night to open the door at 10 in the morning? I have been to many hotels and this is my first time experiencing something like this. The hotel said was that they were sorry. Who will compensate me for my psychological damage?
Guest User
Business Double Room
Stayed in Nov 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Dec 13, 2023
Clean and well organized hotel close to the main station and the city center
YangShuo
Business Double Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Nice n cozy
Response from Property: Dear Guest, Thank you for your kind words! We are glad you found our hotel nice and cozy. We hope to welcome you again soon! Best regards, Your IntercityHotel Hannover HBF-Ost Team
Guest User
Business Twin Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 21, 2023
Excellent services. Very friendly and helpful staff. Can’t thanks them enough.
Enjoyed our stay very much.
Guest User
Business Double Room
Stayed in Aug 2023
Solo travelers
3 review
4.5/5
Great
Posted on Oct 28, 2023
Great location close to the main station, good experience
Mohammed AL Sarahin
Business Twin Room
Stayed in Nov 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Excellent
Response from Property: Dear Guest,Thank you for your excellent feedback! We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay.Best regards,Your IntercityHotel HBF-Ost Team
Guest User
Business Twin Room
Stayed in Feb 2025
Business travelers
16 review
4.0/5
Very Good
Posted on Mar 16, 2025
The room and bed are small. Mineral water is not put in the room every day. There is no kettle, so it is inconvenient to drink hot water. The location is very good. The breakfast is rich. It is good for business trips.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We understand your comments regarding the room size and the bed, as well as the availability of mineral water and a kettle. We appreciate your suggestion and will keep it in mind. It is wonderful to hear that our convenient location and rich breakfast made your business trip comfortable. We hope to have the pleasure of welcoming you back in the future.Kind regards,Your IntercityHotel HBF-Ost Team
Baibaiyiyi
Business Double Room
Stayed in Jan 2025
Business travelers
26 review
5.0/5
Outstanding
Posted on Feb 20, 2025
It is very close to Hannover Central Station, the breakfast is quite rich, and the room is the usual European hotel style, which is quite comfortable. It can be considered for business trips.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your review! We are pleased that you appreciated our convenient location near Hannover Central Station and enjoyed our rich breakfast selection. It’s great to hear that you found the room comfortable and suitable for business trips. We hope to welcome you again on your next visit to Hannover! Best regards, Your IntercityHotel Hannover HBF-Ost Team