FanChoo Designer Hotel

I really like this hotel and I really enjoy everything here.I am particularly satisfied with the service provided by butler Xiao Chen during my stay.Because of her, she helped with many things.It has been very helpful to us and has provided us with a lot of services. She provided us with excellent service and was very grateful during her stay.One day, we went out and asked her to find someone to help clean the room, and she handled it very well.When we come back, we look at the clean house and are very happy and surprised.The hotel's facilities, equipment, environment, and hygiene are all excellent. We will definitely check in again next time. Thank you to butler Xiao Chen for providing assistance during his stay.🌺

This is a new hotel is a new tower so it does not feel old or dated. The decor is quite stylish and the reception desk were extremely helpful and professional with our early check in request and the switching rooms because the first two rooms we checked smelled of cigarettes. The robot delivery to your room for items such as takeout was a novelty we enjoyed. There were however a few things which took away from it being a truly world class 5 star hotel. Minor inconveniences: - The shower had a small leak every time we used it. The plumbing for the whole hotel seems to have not been to a good standard as evidenced by other reviews and the amount of new plumbing sealant applied to the sink - The amount of light switches and their placement. Some buttons didn’t work and some of the English labels did not correspond to their actual use. Major inconveniences - The cigarette smell in the first two rooms we checked. Cigarette smoke also leaked into our room in the mornings from neighbouring rooms. If you’re not going to enforce your no smoking policy then I suggest creating separate floors for smokers and non smokers - The quality of the bed was not 5 star. It was way too soft and sunken and reduced our quality of sleep - The hotel management should not pressure their staff to request guests write 5 star reviews. Chasing your guests on WeChat to ask for reviews is in no way professional I would suggest to the hotel management that they take their staff on a “work study” trip to the IFC Residence in Shanghai to learn how to accomplish true world class 5 star professionalism. The staff there don’t bother you unless you need them and I would happily write them a good review without being prompted.

Not too bad but the cleanliness need to improve coz few cockroach.

Best place to stay in city , really amazing stuff and good hospitality , thanks a lot guys

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