Seven Star Lake Desert Hotel

環周圍環境很好，尤其是沙漠裏的一棵樹

去之前知道可能這個酒店不太行，沒想到那麼差。酒店沒有空調，沙漠這種天沒有空調等於蒸肉乾啊！問酒店前台一問三不知，倒是會熱心的給領導打電話詢問。友情提示，酒店周圍的蚊子多的你無法想象，謹慎前往！

房間內還是挺大挺不錯的，酒店周圍環境也挺好，不過就是看起來不怎麼維護，很多地方壞了都沒有修，不過前台服務態度都挺好的，就是半夜打電話都沒有人接需要到前台

My stay at the Qixing Lake Hotel was a complete disaster. From the moment I checked in, I was utterly miserable. We booked our room ten days in advance through Ctrip, but when we arrived, we were told the reservation "couldn't be found." We were left waiting at the front desk for two hours. Not only was there no effective response, but they repeatedly tried to force us to cancel our reservation and order on-site, forcing us to not order through Ctrip. Are they planning to close the hotel and take orders and collect payments themselves? The most unacceptable thing was the extremely poor service at the front desk. It's no exaggeration to say it was the most outrageous service experience I've ever had. The male receptionist on duty on the evening of May 31st was particularly egregious. He acted like a "big shop, big customer" and not only refused to resolve the issue, but also declared, "Report it if you can. We welcome it." Given this, we certainly won't let your "gracious invitation" down. We will file a real-name report to Ordos 12345 to see just how shady this place really is. After discussing the attitude, let's talk about the environment. While the amenities seemed acceptable (after all, before the Yili Group became the subject of legal proceedings, they probably spent a considerable amount of money on who knows what), the hygiene was appalling: no hot water in the room, the toilet was clogged, the bathtub hadn't been cleaned of what looked like fecal matter, and the towels looked unusable... it simply didn't deserve the title of "resort hotel." Breakfast? There were practically no options, the selection was laughably pathetic, barely enough to fill a stomach, and it was seriously at odds with the hotel's price and publicity. It's fair to say we were being ripped off. We also bought a package deal for the hotel and scenic area, but ended up having to go back and forth between the hotel and the visitor center for hours, with neither side acknowledging their commitment. It felt like a lawsuit, and we finally managed to get it done after repeated attempts. It was a truly terrible experience. In summary: From check-in to check-out, I was completely frustrated and completely devastated. The price wasn't a reward for enjoyment, but rather a complete exasperation. If you've never been through a lot and want to experience what it means to be scolded without feeling pain, then I highly recommend staying here. But if you're looking for a relaxing vacation, please bring a tent and don't even set foot in this hotel. A few stars are too many.

Absolutely terrible! 1. The front desk staff was awful, and they lied about being fully booked. 2. The rooms are outdated, lack air conditioning, and require windows to be opened (you can imagine how many flies and mosquitoes get in with windows open at night; I got bit by over a dozen in one night). 3. It didn't get dark until after 8:00, and by 9:30 when I got back to the hotel, there was no food, so I had instant noodles. 4. The hotel amenities were inadequate, not even a disposable hairbrush. 5. The day before, they said on their livestream that the pool was closed, but it was open the next day when I arrived. Absolutely no policy. 6. Pets are not allowed. Even with my cat's litter box, cat bag, and cat mat, they still refused, saying they were afraid the wool carpet would get dirty. The reality is, their carpet was so filthy it made me sick. Would you spend at least 600 yuan to sleep in this kind of environment? It's only beautiful on the outside, but everything inside is utterly awful! This is the worst hotel I've ever stayed in!!!