Intersection of Huangmiao Street and Huancheng East Road, Hancheng, Shaanxi, 715400, ChinaView Hotel Details
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Wenyuange Merlinhod Hotel Guest Reviews
4.4/5
694 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(694)
Positive reviews(640)
Reviews with photos/video(190)
Classy environment(173)
Delicious breakfast(67)
Convenient parking(45)
Friendly front desk staff(45)
Poor air conditioning(40)
Luxurious(22)
Tasty restaurant(22)
Garden view(15)
Negative reviews(53)
Morne
Queen Room With City View
Stayed in Aug 2024
Family
4 review
4.7/5
Amazing
Posted on Aug 13, 2024
Good service. The room was spacious and clean. It is within walking distance of the ancient city
Response from Property: We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our services met your expectations. Looking forward to welcoming you back soon!
Yen Lew Ooi
2-bed Room With City View
Stayed in Apr 2024
Family
5 review
4.7/5
Amazing
Posted on Apr 17, 2024
Hotel is located right opposite the Han Cheng old town. The front desk staffs 小段and 文娟 were friendly and helpful. Hotel serves free sour mee at night if you are a supper person. Overall, a pleasant stay and would recommend this hotel to anyone who wish to visit the Han Chen old town.
Response from Property: Dear guests: Hello!Thank you for your 5-point review!Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Wenyuan Pavilion will be the warmest and most unique place in your memories.
Qiyueliuhuo
Garden Twin Room
Stayed in May 2024
Couples
13 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel environment is very nice, garden-style building, quiet. The room facilities are complete and clean, close to the ancient city of Hancheng. There are comfortable sofas in the lobby. The front desk also provides Tremella soup, tea and other drinks. Hancheng specialty pickled cabbage noodles are provided free of charge at 9:30 pm. A very good experience, I will bring my family here again in the future.
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Response from Property: Thank you for choosing our Wenyuange Meilihao Hotel among thousands of hotels and giving us good reviews. The hotel provides free butler service, late check-out at 2 pm, no room checks, no deposit, and has a constant-temperature swimming pool, gym and other leisure experience functions. , I hope you will have great value for money and hope that you will like Wenyuange Meilihao Hotel as always. Everything is just for your happy stay. We look forward to your visit again!
Anonymous User
2-bed Room With City View
Stayed in May 2024
Other
35 review
5.0/5
Outstanding
Posted on May 18, 2024
The location of this hotel is very good, right in front of the ancient city of Hancheng. It is a garden-style hotel, the only one in Hancheng and very famous in Guanzhong. It's just that the surrounding commercial areas outside the ancient city are relatively depressed, so you have to walk a lot longer to find food. Of course, the hotel restaurant still has services. There is white fungus soup when you arrive and small noodles in the evening, both of which are free. The conditions for resting and bathing are good.
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Response from Property: Dear distinguished guest, hello! I am really happy to receive such a high evaluation from you, my little master. Your recognition of our daily work is the greatest encouragement to us. Your satisfaction will give us unlimited motivation! Wenyuange Meilihao Hotel is committed to creating an urban resort hotel that you would like to live in without leaving home. It goes beyond the conventional warmth, safety and comfort to meet more levels of requirements and is most suitable for you who have taste. Thank you for your kind review! I'm so happy to see your praise! Meimei looks forward to your visit again!
Guest User
2-bed Room With City View
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is very conveniently located, very close to Hancheng Ancient City. You can stroll around or go shopping at night. Hancheng Ancient City is also very fun, with many snacks, and the ancient city is well preserved.
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6/10
Response from Property: Dear distinguished guest, hello! Thank you very much for your attention to us~~ We are glad that this stay has brought you a pleasant stay experience. Your recognition is the driving force for our partners to work hard. We hope to have the opportunity to meet again and look forward to your next visit~~ I wish you good health and smooth work
Tianpingguobutian
Garden Deluxe Suite
Stayed in May 2024
Family
18 review
4.8/5
Amazing
Posted on May 2, 2024
I don't know why the rating is only 4.5. If it were me, I would probably give it 4.9. I drove from Beijing to Xi'an and took a break. This hotel was a surprise (although the price was a little surprising). I brought small toys for my child when I checked in. The staff were very enthusiastic and efficient. The hotel facilities were also up to date. I was amazed at the vegetation coverage rate of the hotel park and even the entire Hancheng... The room had everything it should have, it was very thoughtful and comfortable, and it was very suitable for bringing children. The most important thing is that this is Hancheng, not a first- or second-tier city. It is OK to be able to achieve such a standard. At night, I went to the ancient city and the amusement park at the door to let the children relax, and came back to eat a bowl of noodles until late at night. What else can I ask for?
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Response from Property: I am so excited to see your comments! Not only good reviews but also five stars. Thank you very much for your praise. It is our honor to be recognized by you. At the same time, thank you very much for your recognition of us. We advocate the concept of sincerity, enthusiasm, etiquette, and thoughtful hospitality, and the humanized facilities and equipment of our hotel make customers feel comfortable and warm. Thank you again for your support and companionship along the way. Looking forward to meeting you next time~ We will have better surprises to welcome you!
Guest User
Garden Twin Room
Stayed in Apr 2024
Family
7 review
4.7/5
Amazing
Posted on Apr 6, 2024
There is a small garden behind the hotel lobby, and there are a few geese. The environment is nice and clean. A bowl of noodles late at night is impressive. The reception service is very enthusiastic, and the waiter leads you to the door of the room. Thumbs up.
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Response from Property: Dear customers, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Tianxingzheluke
Garden Twin Room
Stayed in Apr 2024
Booked for others
84 review
5.0/5
Outstanding
Posted on Apr 3, 2024
I've stayed here once before and it was pretty good. This time I booked it for my family. It's close to the ancient city and very convenient.
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6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Garden Queen Room
Stayed in Mar 2024
Couples
16 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The hotel service is super good. There is tea and Tremella soup at the front desk. There is also free sour soup noodles in the evening. It feels like home.
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Response from Property: Dear Customer: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Zouzoukankan129
Garden Queen Room
Stayed in Mar 2024
Couples
10 review
3.8/5
Good
Posted on Apr 15, 2024
The hotel environment is OK, and it is quite big. According to the front desk, there are 3 buildings, opposite the ancient city gate of Hancheng, and it has its own courtyard~ However, the courtyard with better scenery is open to the outside, so even though I booked a courtyard room, there is no view outside the window~
The room is not small, and the overall facilities are OK. It is a bit strange that the shower water is not very good, the water flow is too small, but the shower design has problems. The water will overflow after washing, and the whole bathroom is wet and inconvenient. I still think it should be improved. The breakfast is also simple, but it is okay to eat enough
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Response from Property: Hello! We are glad that you have chosen to stay at Hancheng Wenyuange Meridien Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there will be take-out boxes! Home is a safe haven, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart, and look forward to your next return home! Waiting for you to come back at any time.
Wucaixiangyun@_@
2-bed Room With City View
Stayed in Mar 2024
Other
18 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel has a good environment, good service attitude, is very close to the ancient town, has a good breakfast, and convenient parking
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
2-bed Room With City View
Stayed in Mar 2024
Travel with friends
29 review
4.2/5
Very Good
Posted on Mar 19, 2024
The hotel is located close to the ancient city of Han, and has a large underground parking lot, which is free. The lobby, restaurant, and courtyard are all luxurious and beautiful, but in comparison, the room facilities are old. I feel that the hotel management is very good, the staff are very polite, and they solve problems quickly. The breakfast is also good. But there is only one pillow, which is short. The hotel does not have hot air, so you need to ask the waiter for pillows and heaters, but they will be provided quickly. On the first day of my stay, they said that there were not many guests staying, and breakfast would be delivered to the room, which was very simple. On the second day, I was notified that I could eat in the restaurant, and then I saw such a large and beautiful restaurant. I hope the hotel business is good and guests can enjoy breakfast in the restaurant every day.
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Response from Property: Dear family: Hello! Thank you for staying at Hancheng Wenyuange Meridien Hotel! We attach great importance to your feedback. While we strive to create a first-class accommodation environment for guests, we also need to provide guests with considerate services. Your recognition and affirmation are the basis for the survival and development of the hotel. We are very sorry for the inconvenience caused to you during this stay. In addition to a sincere apology, we also hope to have the opportunity to serve you again. Thank you for your understanding. I wish you happiness and peace!
Shengaobandemeiduokelidaoyuan
2-bed Room With City View
Stayed in Mar 2024
Couples
52 review
5.0/5
Outstanding
Posted on Mar 12, 2024
There is delicious jujube rice porridge in the lobby all day long, and there is also Hancheng-style sour soup noodles from 8 to 10 p.m., which is very considerate! I will definitely recommend friends to stay here in the future!
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
2-bed Room With City View
Stayed in Feb 2024
Other
56 review
4.7/5
Amazing
Posted on Mar 17, 2024
The hotel is located next to the ancient city of Hancheng. There is a large courtyard with a good environment. Maybe there are not many guests staying here, but the service attitude is very good. The facilities in the room are a little old. Breakfast is delivered to the room according to the number of people. There is an underground parking lot with plenty of parking spaces.
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Response from Property: Dear family: Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
2-bed Room With City View
Stayed in Feb 2024
Travel with friends
28 review
4.7/5
Amazing
Posted on Feb 25, 2024
Near the Chenghuang Temple at the east gate of the ancient city, the location is excellent; the hotel is antique, with three floors at the highest, and the ancient city is integrated; the room is very clean; the waiter is very friendly, and on the fifteenth day of the first ***** month, the lobby prepared rice dumplings with fermented rice. All this adds up to 5.2 points, but the room has no heating in winter, and the unreliable central air conditioning deducts points. Electric heaters are temporarily added to each room. Except for winter, it is still the first choice in other seasons.
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! We will also adjust your suggestions as soon as possible! Every city always has a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope Wenyuan Pavilion will be the warmest and most unique one in your memory! Come back often, I wish you: well!