Hampden County Hotels with Pools

I have some trouble communicating with the front desk, I do n’t know if I did n’t read the order or I still do n’t understand. I also deducted my room charge for two days and said that it would be refunded to me within three days.

Hotel was chosen for location as a middle point of a journey. Check in took a very long time because a pre authorised card was not processed before put arrival. We suspect this was the hotels reservation teams fault (as we work in hotel industry) however the lady who checked us in was very polite and helpful it was just an annoyance as it was already late and we were travelling with 3 children. Room was spacious and clean. Breakfast was very basic with no dairy free alternatives for tea/coffee.

Everything was Perfect, from breakfast to comfy beds & clean facilities. Very helpful& friendly staff. We asked for a later check out, they had no problem with commodating this for us. Definitely will return and recommend to anyone !

Facility was of good appearance. Clean, organized, and well stocked. Housekeeping were on point. As well as cooking staff. They made sure to keep food stocked up and fresh. Staff was curious.

It's Hilton, as always, good

The room does not replenish water, the air conditioner is old-fashioned, and the sound is very loud

I encountered a rare tornado flood in the Hudson Valley of New York State. Water and electricity were cut off overnight. I booked two rooms on Ctrip overnight. I woke up in the morning and fled to this hotel in Chicopee. Arrived at 10:30 in the morning and told the girl at the front desk about our experience. After reporting to the manager, they arranged a room for us to wash and rest in ten minutes. At 1:00 noon, they gave us a second room. The hotel is just a few minutes down the highway. There are many restaurants around. It is very convenient. There is also free breakfast and free Starbucks coffee the day before yesterday. Clean, safe, good service, half an hour's drive from Amherst College

Hotel's Amenities in West Springfield, MA , ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".

The room is fully equipped, the space is large, the waiter is very warm, very comfortable experience

Great stay