Hotels near Lighthouse Zero, Hamburg

Fantastic service from Paulina. She checked me into the hotel efficiently. Told me all about the services offered by the hotel. She was friendly and helpful. I had asked her to help me pay a traffic ticket that was written in German. She read the ticket, translated and helped me figure out how to pay it. Thank you. The hotel was under renovation but the room was very nice. It was quiet and had a nice view of the canal. The location is very central-walking distance to most sites and to the shopping areas. Would definitely stay here again.

OK - it's still the furniture I knew from the time when it was the Forum Hotel. And that's very long ago. But in autumn the renovation is supposed to go. The reception was very friendly. It's been really fun. I have a beautiful room with beautiful views of the city. Unfortunately, very much is built so that you may not be able to look at the elbe at all next time. Unfortunately. This time there was even a process that was close. Until the water pressure (15th floor) the shower was all right. But this is natural and there was no standard. I was surprised at breakfast. Besides the friendly staff, which quickly cleaned, the offer was very versatile. I asked: the fricadels tasted as they did (burned apple pieces) and not for convenience. But you didn't want to make yourself with foreign pearls and thought it was convenience. But it was all very good. I will put the hotel more in my focus once I'm back in Hamburg.

I had a room in the rooftop with massive roofs and a rather small roof window. I don't know whether it runs like EZ or DZ. Two would hardly have gone. All right alone. Although you have no views of course ... The facilities were modern and quite tasteful. The bathroom was quite large and absolutely OK in relation to the room. At all, under the title price performance the offer was very good. Of course, a few boxes you need to do: only a slow lift. No refrigerator, no glasses, kittens were quality bad. Many TV channels - such as RTL - can't be received funnyly. Apparently because of lack of satellite shaft ... This is more amazing for today's conditions. In the room there was one clothing shaft in the open garden. Further promised on request. But just promised;-) Well an internal communication problem. Otherwise the young team at the reception was very nice and helpful. Packaging was also possible without problems in a secure room. The location was very good, right at the railway station and therefore direct ÖV connection. There are many restaurants around the hotel. I didn't try breakfast. Therefore my three-day stay was quite nyce;-)

The beautiful, large lobby, which reflects the long history of the hotel is hugely impressive whilst the rooms are stylishly modern. My room had plenty of room for storage (often lacking in many hotels), a very comfortable double bed and an immaculate, well designed large bathroom. Breakfast offerings were exceptional and it was good (and rare) to be able to have items cooked to order. The lobby cafe/bar was pleasant but service was disappointingly slow. Although these are difficult times due to the pandemic, it was a great shame that the restaurant and bar were both closed. Given that most other hospitality premises had reopened in Hamburg, I found it odd that the hotel had not been able to open them and had not publicised that fact more openly on their website.

Sometimes we are in hotels where you somehow get a strange feeling right from the moment you check in. You don't feel comfortable and welcome. The Courtyard Hamburg City is one of them. It started at the reception during our very early check-in. The staff member told us in a supercilious manner that we had received an upgrade. But the ”better” rooms had not yet been cleaned. But because we were getting an upgrade, it would certainly be worth waiting for the room. Our question about when we could expect the room was only answered with the statement that the actual check-in was at 3 pm. We could go into town in the meantime, it's not far and we shouldn't come back too early - 3 pm. We could leave our luggage at the hotel. There is still room for improvement! And so there were a few similar little things during our stay. None of them big issues. But just a lot of little things where you keep asking yourself: ”Why? Why don't they just do it better?” The stay ended as it had begun. After our online check-out, we discovered that the bill was not correct. However, this was corrected immediately after a complaint by e-mail. No comment. Without apology or the like. A word about breakfast, as there were many comments on this: The restaurant in the hotel is run by an outside company. This is not noticeable at first glance. Nevertheless, this constellation has disadvantages. For example, the restaurant is closed one day a week (breakfast is of course available all week). Is that a good thing for a hotel? That's something everyone has to decide for themselves. But now to breakfast: Cost: 25 Euros, if not already included in the room rate. The breakfast is extensive. Nevertheless, there are some things that are not there. For example, freshly prepared egg dishes. Here, you are treated to prefabricated fried eggs, scrambled eggs and the like, some of which look rather adventurous. There are also no pencakes or waffles. On the other hand, there is a large vegetarian/vegan corner. Most of the dishes are of very high quality, often even organic or Demeter. The service is prompt, attentive and friendly. The ambience in the restaurant is also quite good. Is the breakfast now worth its 25 euros? Yes, because the restaurant is run by a third party and the operator also has to earn money. Yes, because the ingredients are of very high quality. Yes, because the selection is quite large. No, because certain things such as egg dishes prepared on site are missing. No, because the selection is large, but not outstanding. In our opinion, a price of 19 euros would suit the breakfast better.

It was already my 5th time at the hotel this year, so I can say that the service is of a very constant factor. Check-in was again very smooth, and even though we checked in around noon, the rooms were already ready. Again I received a nice upgrade, and this room was also perfect. The rooms feel like you are coming home a little bit. The bathroom was also spacious and had a large walk-in shower. I had a great breakfast in the morning, and I can really recommend the chef who makes all different egg dishes, again a delicious omelet. Until next time.

Atractive Hotel close to Central Hamburg Personnel is a bit impersonal but not rude Rooms and suites are smaller than in pictures but are well furnished and have atractive and fresh decor Air conditioned is an issue here as there is lack of ventilation in rooms and the option of opening windows brings road noice Nice coffee / tea facility Nice breakfast but we had the same options for 11 days Nice lobby bar Lack of amenities that does not get restocked until you ask the house keeping In all we had a good and safe stay in this property

It's all well and good except that there's a lack of humidity in the room and the air conditioning/ventilation somehow doesn't work. Unfortunately I couldn't fall asleep properly due to the dry air and this led to a cold. Otherwise clean room, the staff are friendly and helpful.

New Hotel in an old factory building, very nice and clean. Outside the city, need a car for the Hamburg experience. Very good breakfast, expensive but booked included in the room, ok and worth it. Nice parking garage, again expensive for a Hotel outside the city. 15 EUR per night. For me personally it is important to have fresh air, open the window. You can, very good. Next is a bottle of water in the room, there is a bottle of water but 4 EUR is highly overpriced. Means, you need a car, garage or parking outside, take your own water, a very nice and easy Hotel Sorry I did not use fitness and wellness.

Great value for money close to the Zoo.. even though it was perhaps not a topnotch hotel, we thought we got good value for money with spacious and clean rooms and easy access to parking (which is not a given in Hamburg)… breakfast was ok as well :-)