Guest User
October 17, 2024
What an amazing day! We had our wedding at The Haycock Manor Hotel on 5th October and it was perfect. The setting is beautiful, the old coach house made for stunning photos and the purpose built function suite had everything we needed whilst more modern was in keeping with the traditional building behind it. It was lovely to be able to have our function completely separate from the rest of the hotel. Helen, Tony and the team went above and beyond on the day to help it run as seamlessly and they really made us, and our guests feel special. We didn’t need to worry about anything on the day as it was always in hand and our every need was attended to. We would also like to say a big thank you to the pastry chef who helped repair our wedding cake on the morning of our wedding. We received lots of compliments from our guests about the venue and the staff. The BBQ was delicious and there was plenty of it. We had the Nancy Cunard suite to get ready in and it is stunning, and very spacious (made for great photos!). The bathroom is incredible. Helen and the team reserved the Haycock Restaurant for us and our guests to have breakfast the next morning which was special as it meant we were able to catch up with everyone. Although I have given 5 stars the run up to the wedding was a little bit stressful. But I think it was just unfortunate. We originally started planning our wedding with the previous wedding co Ordinator Laura, after a few weeks of no responses to my emails or phone calls, we received an email from Helen to say that she was taking over. A few weeks isn’t long but in the life of a bride it feels like forever. When we met Helen for the first time, it was clear that Laura had not recorded any of the discussions we had had with her previously and we had to start again from the beginning which wasn’t ideal 6 months out. This turned out to be a blessing as Helen was lovely and much more knowledgeable. There was then a couple of miscommunications with the hotel reception, I rang up to pay our final balance but the figure they had was different to the figure I was expecting. When I questioned the number of guests etc that they had on their system, it was very different to what we had finalised with Helen. However, once I spoke to Helen (after her annual leave) everything was sorted. A couple of our guests called up to try to pay for their rooms we had pre booked for them but were told that they did not have rooms booked, again after speaking to Helen this was cleared up. These are only small things when I reflect on them now but they caused me a lot of stress at the time. However, as mentioned above the day turned our perfectly and the team were incredible. We cannot thank the Helen, Tony and their team enough for making our day so special. I would highly recommend hosting a wedding at The Haycock Manor hotel and my husband and I look forward to returning to celebrate our anniversaries in this beautiful setting.