Guest User
December 31, 2023
I am really sorry for giving this review. However, I thought to do this because of the experience that we had with toddlers. - we booked a double deluxe room and a triple room. - when we arrived, they didn't know that there is a booking or what we booked. - There were no computers or reception staff. - A very young staff member noted what we said on a note book and took us to the rooms. - we were given two double rooms. Not a triple room. - we asked for a triple room. We then got shown another room. - it had an old plywood piece bed as the second single bed. (Please see the photo) - the bathroom was smelly , it smelt of urine. - they just swept the floor and gave the keys - the hotel has some overhead tanks . They overflow and wet the whole balcony. This have rotten the balcony support. Hence, you will either get wet or the balcony will come off. Please check the photos - the rooms had many insects. Yellow and red spotted millipedes, cockroaches , mosquitoes and loads of ants swarming over everything. Both todlars hads somany bites despite of the insect repellent sprays. Please check photos. - the toilet takes more than 30 minutes to fill between flushes. This means that we had to share number two's. - the hot water stops intermittently. There is no one in the hotel to ask at times, except to the two security guards. - this is located about 30 minutes from the town. However, you have to walk 15 minutes to the road to stop a tuck tuck but there are very few that you can stop. You have to get phone numbers and call. The prices very 300-600 rupees. - they don't have a food menu. Everything is verbal . They kept saying that they only have very little items. You can get very basic food at top prices. - we wanted to wash some clothes. The staff said that we can leave the clothes with them, when the people from the laundry come they will tell the price. What actually happened was , they took the clothes, washed it and gave a big bill we also had to pay a tuck-tuck driver. - when this was challenged, some identified himself as a manager told that they would have charged more than two times. When we asked why we were not given the prices before, the answer was an apology. Please view the photo for the charges. - there is no TV in the room - the lake next to the hotel has crocodiles in it. - there is nothing to see near by. You have to book a vehicle to go anywhere - the hotel never told us that we have to leave the keys to clean the rooms. When we did find out, we still had to ask for toilet tissue, some coffee sachets and everything. As a result, we left one day earlier. We did meet the general manager the day before. He was apologetic and ask to send an email with the details to him. I don't think this hotel gives a service that justified the charges