Mithrin Hotel Halong

We stayed there for 4 nights for Halong Bay. Before returning to Hanoi. Hotel with chic entrance and lobby appearance, big disappointment afterwards. The person at the reception speaks very little English (when there is anyone at the reception!). No cocktails offered on arrival (contrary to what is indicated on their hotel brochures) No one at reception most of the time. The rest of the staff are few, not smiling and barely friendly except for one. Few rooms occupied and despite everything we were woken up very early by mistake... Access to the swimming pool closed even during opening hours we had to ask them to open. To discover a state of disrepair move forward: rust. Breakfast side very limited and questionable choice (we avoided 2 breakfasts after being unwell, which did not happen to us elsewhere). The room: old, poorly insulated, damp, sparse cleaning and fridge not restocked (not once in 4 nights!). Blatant lack of general maintenance. In summary, hotel to avoid. Does not deserve the price displayed nor its 4 stars. Absolutely avoid.