Tianyu8888
September 21, 2024
The service was extremely poor. The entire lobby, corridors, and floor corridors were extremely hot. There was no air conditioning at all. Checking in at the lobby was so hot that it killed people. We had to change rooms three times to check in. The breakfast buffet disappeared, and the breakfast restaurant was completely closed. Breakfast was provided to the room and we were asked to choose. There were many types on the list. When we chose eggs and milk, we were told that they were not available. There was only beef fried rice noodles, and they were not delivered to the room until 10 am. We didn't even see them when we checked out. Although the platform assisted in the whole process, it was completely helpless to solve the problem. It took more than an hour and still the problem was not solved. I would like to ask the platform, the merchant did not follow the public standards, and finally we had to pay for it. Which side does your platform support?
Original TextTranslation provided by Google