To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location5.0
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(23)
Positive reviews(23)
Reviews with photos/video(1)
Connnie
Family Double Or Twin Room, Mountain View
Stayed in Sep 2024
Couples
17 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Very good place, big room, very clean, friendly staff. Good breakfast. They rent scooter. Good location
Euanker
Standard Twin Room
Stayed in Sep 2024
Travel with friends
16 review
4.0/5
Very Good
Posted on Oct 29, 2024
Was a really good stay. Only problem we had was when paying for services at the end of the stay, they were about to charge us for the stay which we had already paid for on trip.com. So be careful when paying after to checking out to make sure they don’t charge you 2x for your stay!
Guest User
Standard Twin Room
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Everything was great.
김언곤
Standard Twin Room
Stayed in Dec 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Jan 4, 2025
전반적으로 직원들도 친절하고 위치가 더 가성비가 우수하였으며 조식도 나름대로 괜찮읍니다 조금더바램이 있다면 샤워시설이 조금 부실하여보였읍니다 이를 좀 보완하면 좋겠네요
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Chloémoine
Family Double Or Twin Room, Mountain View
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Super hotel avec des personnes très sympathique à la réception. Nous avons pris nos excursions là bas et les prix étaient en dessous du marché.
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Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 20, 2024
A lovely hotel, the young people at the front desk were very helpful. Arranged most of our transport, the tour was great. They have a very cute son Affordable hotel, spacious rooms, and well equipped with all the necessary facilities. Great location for eating and going to the beach.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 20, 2024
Linh, the receptionist at the hotel is a big plus for this hotel. She is knowledgeable and extremely friendly. You can find all the answers from her whenever you have difficulty choosing plans or services in Cat Ba. A small hotel, but very fully equipped with facilities in the room. A very satisfactory stay.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 31, 2024
We had a fantastic experience during our stay. The room was great, and we truly appreciate our host, Linh, for her incredible support. After a long journey from Sapa to Cat Ba, we were exhausted, and Linh kindly allowed us to check in early at 8 AM so we could rest. She also helped us book tours, making our trip even better. Thank you for everything!
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 26, 2024
A very nice hotel with a good location, you can buy everything you want or easily go to restaurants. The big plus of the hotel is the owner, Linh, who is very friendly, speaks very good English and knows almost everything about the island, with tons of useful advice as well as interesting cultural information. Some of the staff at the restaurant do not speak English, but that is acceptable because they always smile. Highly appreciated the hospitality.
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 18, 2024
Stayed here for 2 nights, was a clean and spacious room with comfortable beds. Laundry service was quick and our clothes all came back in great condition and smelling fresh! They organised a day boat tour for us which was brilliant with Cat Ba local, and we hired a bike from them for the day under very short notice and it was no problem for them. Very helpful and friendly, breakfast was yummy (eggs one of 3 ways with pancakes or toast), with coffee or tea. Really recommend!
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 29, 2024
Staff were so friendly and welcoming! We really enjoyed our stay here with the beds being comfortable and rooms being clean! Hotel is in such a good location for beaches, shops, bars and restaurants! Staff are so nice and made the stay stress free! We really enjoyed our stay it was amazing, would highly recommend :)
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 17, 2024
We had a lovely stay.Our room has a big windown with city view, it was big, clean and modern in design. Linh the hostess was extremely helpful in arranging tours, scooter rental and recommendations for local cuisine. Every staff is very friendly, welcome.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 17, 2024
The owner and staff were great and very helpful Linh help us book a trip to visit Ha Long Bay, and transportation Good location only 10 mins walk to the main road where all the restaurants are 10 mins walk to the beach Nice and big rooms as well Hot water was very good
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 17, 2024
The hotel is new, the owner; Linh is very friendly and genuinely helpful. She guided us on the places lf attractions, and she helped us organized a one day cruise tour, picked up and dropped off at the hotel. Location of the hotel is walking distance to the beach and the other attractions such as the seafood restaurants, the Cruise Port, convenient store, cafes and restaurants. A nice cozy hotel, and most importantly the room was clean, bed was comfortable, shower was hot, and air-conditioning was good too.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 17, 2024
I had a wonderful stay at Cat Ba Friendly Hotel. The hotel is impeccably clean, and the staff are incredibly friendly and accommodating. The pricing is very reasonable for the quality and service provided. Highly recommend for anyone visiting Cat Ba