The Manna, Ascend Hotel Collection

My partner and I stayed here in the spa suits. Staff are helpful and accommodation. We will be coming back soon

Me and my partner stayed here for one night as we were attending a function nearby. We stayed in room 67 which is in an ‘Executive Room’ and is located upstairs. The room was basic, outdated but okay. We ‘sunk’ into the bed which was not comfortable and the pillows are need of an urgent upgrade! The room had a balcony overlooking a metal roof which reflected heat and sunlight into the room and directly into our eyes. There was some noise throughout the night from people walking by. In the early hours of the morning, the electricity to our room cut out forcing the emergency light to activate and wake us up (noting that the electricity came back on quickly). Car parking is very limited so we had to park on a nearby side street. The hotel’s website self rates itself as 4.5 stars and I stress the rating is self rated which is inaccurate and misleading. The hotel is more deserving of a 3 star rating. The room served its purpose by proving a safe place to stay for the night. Nothing special.

Aircon unit dropped hugh amount of water over the 2 night stay. Informed reception but they said nothing could be done over the weekend, however didn't offer another room and I slipped over in the bathroom as the water from the aircon unit was slashing on the tiles. Very hard to get to sleep and was very humid so really did need it to be on. No form of compensation was offered. Very disappointing.

Room was not to bad, clean ok bed however we went to sleep to wake up to what I can only describe as 20 people continually walking, jumping and moving loudly on the above floor, Every time I thought they stopped I tried to sleep and what do you know... they started again. 15 minutes more walking loud noises. Seriously my husband and I couldn't work out why it was so noisy. That led to about a 4 hour sleep then the shower??? Where is the shower head??? It is so small I can hardly see it. No water ;pressure so bad but thats ok i went hoe and washed my hair.

The hotel is in a good location, and our room was fine. But the bathroom really let us down. You had to step into the shower recess to enter the bathroom, with a toilet located behind the door. Very clunky. And the actual shower itself was awful. A nozzle way up on the wall which had water coming out in a number of directions with little pressure. It wasn't good. It was shame as everything else was fine.

Was attending a conference at the Adelaide Hills Conference Centre but was after something more central to the town, where I could park my car and walk to nearby cafes/restaurants/shops. Manna by Haus ticked all the boxes. The reception is right on Hahndorf's main street, and the rear parking area is accessible via Auricht Road. I arrived after 6:30pm, when the reception had closed but a quick call to their afterhours number and I was able to access my keys via the electronic key box. It is more of an upmarket motel then a hotel. I had an executive room with a king bed, in the middle of the complex. The room was extremely spacious, and light and airy - looked like it had been recently renovated in a simple Scandanavian style (very much like the photos on the website). I would probably avoid the units at the rear which access directly onto the carparking area or the units near the public toilets. I found that the bed was super comfortable (would have liked a firmer pillow) and I used the king-sized blanket at night, even though the A/C kept the rood warm. The bathroom was well set out and had great water pressure. The glass sliding doors at the end of the room, opened directly out onto the circulation space and the entrances to the other rooms, which was a bit weird, and whilst the weather was inclement at times there were some smokers who sat there talking for most of the evening. The carparking area is relatively small and though I always managed to find a spot in the late evening (even the electric charging bays were occupied by non-electric vehicles). I could image that during peak times that parking bays would be at a premium. Most of the circulation spaces are open to the elements which means if it is raining you are likely to get wet going to your rooms from the reception or the car parking area (also be carefully some of the paving areas can get slippery). Reception does have a limited number of umbrellas, but you have to get there first. The Manna by Haus met all my needs for my trip to Hahndorf, so I would happily recommend it to anyone visiting the Adelaide Hills.