Days Inn by Wyndham Hagerstown I-70

Horrible hotel. Will lie to you about your reservation and blame anyone else they can. Do not stay here! If they can't be honest, they don't deserve the business.

Seem to be old and run down. Non-smoking room smell like smoke. Had to buy Lysol to make the room tolerable.

Poor rude customer service We reserve a room with two adults two children because one of the kiddos was going to her aunt house for the night. The guy at the front desk was very rude and hateful toward us and said only four is allowed in the room. I explained to him we know that, that what we reserved the room for. He said 5 people walked in with you. I said yes I know one of the kiddos is going to her aunts. He continued to be rude and raised his voice and said this is not Ohio and we only allow 4 in a room. By then I was getting upset because we done nothing wrong. We was just dropping our stuff off. Then my husband told him our granddaughter is just visiting. He said no visitors is allowed. So I said we don’t need to stay here, just refund our money. He told us no and told us if we don’t stay we are out of our money. Also after checking in he said the elevator doesn’t work. I asked if we could get something on first floor because I won’t be able to walk the stairs. He said no. Then when we got up stairs I called down and ask if we could get couple pillows. He said if you walk down here I will give you two pillows but you will come to me. I would never recommend this hotel to anyone