M22177****
October 7, 2024
The hotel is a five-star hotel. The room is very nice and big, and the breakfast is delicious. However, I don’t know why there are restrictions on the supply of small bottles of water, and you need to charge one dollar for a bottle...it’s really expensive! However, the hotel did not ask the hotel to clean the room the morning after we checked in. We needed to replenish some water. Later, we told the service staff that we were eight people staying in a room. After communication, they were only willing to provide 4 small bottles of mineral water for free... I don’t understand... Maybe Halong Bay The water is very precious! But for a five-star hotel, the fact that the room was not cleaned and mineral water was not provided was not very comfortable. Moreover, the hotel had just experienced a typhoon and the environment was damaged in many places.
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