Guest User
May 30, 2025
I was quite disappointed with my recent cruise experience. The food was mediocre and didn’t live up to the standard I expected. The service overall was lacking—staff weren’t particularly attentive or professional. I also booked a massage onboard, which was extremely underwhelming. While the price was not cheap, the technique and overall experience didn’t come close to what I’m used to from professional services elsewhere, especially in Hanoi. It felt more like a checkbox service than a genuine effort to help guests relax. To make matters worse, the staff member who took us to Ti Top Island handled our concerns poorly and did not respond in a professional manner. Overall, this cruise failed to deliver on multiple fronts.