Lumberton Hotels with Gym

The pool is closed, and about 1/3 full of brown dirty water. It was listed as an amenity on their site, which is one reason we chose to stay there. Found out from an employee the next day that the pool has been closed since 2019. There was no soap in the bathroom, and the shower was brown along the tub. The paint was chipping and had mold in the bathtub itself. I asked for a bath mat for the tub, and they did not have one. Flies all over the room. A/C unit filters full of dirt. No response to texts for help after welcoming check-in. A second welcoming text came but never a response, so had to go to the desk 3 or 4 times. The room had no ice bucket. Had to wait hours to get an ice bucket from another room not being used. Had to ask for hand soap that was not in the room. Was handed a bunch of mini facial soap bars. The toilet seat was cracked. Barely any toilet paper was in there and no extra rolls were provided. The only positive things were the 2 ladies working there were nice and the breakfast was good. It wasn't their fault for the horrible things listed above. Hopefully they get jobs elsewhere due to the bad conditions of the Ramada. Do not go here!

The price is super cheap, and during the epidemic, breakfast is a fruit cake. But other hotels of the same brand have richer breakfasts. Self-driving friends must be aware that we almost turned into the retrograde line of the highway. 😄

Good transit hotel to Florida

Who could ask for more? We were greeted by LaTonya as soon as we entered; she completed the check-in quickly and efficiently. We asked for restaurants, and we were given many to choose from. Additionally, we asked for a couple extra things for the room and Rosa took care of us efficiently and cheerfully. The rooms were clean and the beds were comfortable. This is our favorite place to stay as we travel back-and-forth to Florida each time.

Hotel is in a great area close to many amenities. The hotel itself was very clean and our room with 2 queen beds was nice. However, we were in the middle of a long road trip driving from Ontario, Canada to Florida. One of the reasons I booked this hotel was for the indoor pool advertised on the Hilton website and in the Hilton Honours app. When we checked in, I inquired about the pool hours and was told the pool was closed? Was not given a reason for the pool closure and had a very disappointed 10 year old. Also, the lady that served me at the check-in was not very friendly almost verging on rude with an attitude that suggested she didn’t really want to be at work that day. Lots of other hotels nearby so will be choosing a different one next time we are in the area.

Be sure to book Comfort Suites NOT INN. Very clean. staff very courteous and helpful. Check out room before unloading luggage. Some may have a “just cleaned” smell. Avoid 2nd floor unless you have a pet. Many with pets are booked on that floor. Nearby eateries are an Outback. weekends must have reservation. BEST eatery if you like Spanish/Mexican food is: El Zarameci De Antonio, exit 19, Carthage Rd. 2310 Capuano Rd, 910-802-4381 Go easy on your order. LOTS of FOOD. and VERY reasonable prices. Breakfast at Suite very nice and complete although the eggs need work. Add seasoning!! Better if they could do fried eggs.

Pros - Staff we encountered during our stay were very kind and helpful. The beds were comfortable though the pillows are half the normal size for some reason. Despite some louder neighbors, we could not hear them in our room which was impressive. Cons- Pool was closed. Room carpets are disgusting and other elements of the room have clearly been unkept for quite some time. No toilet paper holder. Tiny trash can in the room and no trash can in the hallway. We like to clean up after ourselves, but we were unable to because of nowhere to put our small amount of trash. I would choose a different place to stay next time. Any hospitality business could do a better job at keeping up with wear and tear on their facility.

One would think that if a guest is checking into a hotel in an area with an active curfew, the front desk staff would inform the guest. This hotel didn't. We checked in after the curfew was in effect then ventured out to find something to eat. It seemed odd so many places were closed but we figured it was 8:30 pm on a Sunday. The police quickly made their presence known and informed us of the curfew. Thanks Quality Inn. Luckily the police took pity on us and let us know about a local Dominos which was the only place open. They made sure we returned to our hotel after we got some food. The room was in ok shape. Some areas could use some help (like the bathroom). See the attached pictures. A few weeks of reduced travel would seem like a great time to repair and touch up the hotel, but not this one. A little paint and attention to detail would go a long way. The TV was nice and the beds were comfortable but when we arrived the refrigerator was turned off and the freezer had defrosted leaving a quarter-inch of swamp smelling mold water. I'm guessing it's been turned off since the start of the pandemic. While the front desk neglected to mention the curfew, they did talk up their free breakfast. It ended up being a joke (again, see the picture). They blamed the virus yet every other hotel we stayed at during the trip managed to have fruit, cereal, bagels, English muffins, butter, jellies... you get the idea. Quality Inn put out a single tray of pinwheels and mini-muffins. Never again.