Lehigh County Hotels with Gym

Booked through Ctrip, 4.9-4.30, the front desk lady who prepaid the full amount at check-in was very friendly. The hotel is relatively new and the decoration style of the room is modern and simple. The bathtub handle in the first room I was given was broken, with a sharp edge, went downstairs to find the front desk, showed her the photos, and changed one without saying a word. So, the first impression of the hotel is very good. 4.22 I told the front desk on the day that I wanted to extend my stay to 5.27 at the current room price. The lady who checked in helped me make a reservation and pre-authorized 3548.44 knife. As a result, inexplicably, the employee of 4.24 customer service said that the front desk informed her that I left the store that day and she came to clean up the room. Very surprised, I went to the front desk to understand the situation. The front desk staff on duty was rude. Not only did they not explain why I notified the customer service department that I left the store early, but also told me that there was no reservation information for my extension in the system, and there was no room. I asked her to contact the previous lady who helped me make a reservation to get a picture. But she said the hotel could not contact non-duty staff (she actually contacted later). Next, the employee said that he finally found me a room, I can extend it, but it can't be my current room rate... 10,000 words are omitted here In the middle, I contacted the Trip.com butler and went to contact the hotel about the reason for the mistake of letting me leave the store early. The butler was very responsible and contacted different departments. Finally, the hotel verbally explained that the customer service department made a mistake. My order was no problem. I lived in 4.30 no problem. Of course, I'm fine. I paid all the money early. Although the hotel can also reduce the room rate later to let me continue to live. But considering this chaotic and unpleasant experience, I left the store at 4.30. When I wrote this review, it was more than 24 hours since I left the store, but my pre-authorized two payments have not been returned.

The hotel is an older hotel, but the rooms and aisles have been renovated, modern and simple style, not bad. The only bad thing in the room is that the toilet is very short, similar to the child toilet. The hotel staff are friendly from the front desk to customer service to maintenance. There is no walking trail around the hotel, not very friendly to in-house guests without a car

when we arrived at 4:15 PM to checks in. There was a line of 50+ people trying to check in with 1 check in desk open. Also the hotel should mention on website where the self parking is located. on a 1 way street that is not the street of the hotel entrance

The room can be re designed to have it look more attractive and effective. Right niw , everything is aligned on one side of the room.

Quite a good hotel, there are many shopping malls and restaurants next to it, very convenient. However, the hotel is located at the junction of the main road and the highway. When entering and leaving the main road, you need to pay special attention.

Conveniently located, I-78, PA Turnpike, diners, groceries!! Facility very clean, staff, professional & pleasant!! Breakfast, pool, business rooms, computers are available & fitness center!! Rooms are clean, spacious, especially bathroom!! Price on par w/amenities available!!

Early in the morning before I checked in, I booked this hotel. I received the information and gave it to me. At 2 o'clock in the afternoon, the foreign Ctrip customer service gave me a call saying that there was no scheduled success. The room was full, let me cancel, but they went offline. There are resources, you can help me book, but the price has gone up, I said yes, give me a reservation, let me enter the credit card, I clearly entered 3 times, have heard the success, but the foreign customer service told me that it was unsuccessful. Originally, I was in this wild car, the signal was not good, I communicated with the customer service for about half an hour or not, and then I re-booked on Ctrip with my mobile phone. I saw that there is still room, only However, the price has risen. I booked it early in the morning, and said to me in the afternoon that the room is full, I can re-book now. Is the room not full? ? ? ! ! I don't understand Ctrip's practice. I booked it in the morning and let me cancel it. I said that the room is full. Can I book it in the afternoon? ? I think Ctrip is doing something in the chaos. I am a diamond VIP customer of Ctrip. No matter where I go, I use Ctrip to book hotels and book flights. Besides, I am usually on a business trip abroad. I am such a loyal fan of Ctrip. In exchange for it, they are playing like this! ! ! ! ! What made me vomit more was that the second night I stayed, I just went to the room and had a note on the floor of the room. I saw it, let me go to the front desk, said something, I went to the front desk, the front desk. The fat woman, let me pay for it, let me pay the money, saying that I did not pay for the accommodation for tomorrow night, I said that I paid the money on Ctrip, please check it, and I will be there tomorrow morning. I left, I stayed for two nights. I won’t live here tomorrow night, but this fat woman said, I just didn’t pay the money. I said that if you look at my Ctrip’s certificate, she doesn’t look at it. I have to pay the money. I said that if you call the police, let the police take a look. After a while, she calls and says that it is for the boss. The boss asked me to answer the phone. I gave the female boss a phone call. Said to pay the money, she said that no money paid, this time, I said you check it again, the boss communicated with the fat woman for a while, communicated for 2 minutes, the fat woman told me that I can go back, I said What happened, she said misunderstanding, I can go. I rely on it, and I sent it to me in such a sentence. I am very angry and have no intention of apologizing. I said that Ctrip, the three traffickers, can you better regulate the partners. Improve it, Ctrip's leaders, you also give us some high-quality services, and don't worry about our hardcore fans like Ctrip! ! ! ! it's OK! ! ! ! !