Almere Hotels with Gym

The hotel is far from the train station, the traffic is not particularly convenient, the environment is good, and there is a lake with a good view on the side. The hotel facilities are a bit old, the room is in general health, the key is that no one comes to clean for 3 days, this is unacceptable, not to mention the service

First of all let me tell you that we booked 4 nights in a Topsuite.Fotos are really amazing and look quite new BUT do not trust the fotos.They do not reflect the reality of this Van der Valk hotel.Location to visit the Floriade as well as the check-in were ok. Parking is free.When entering our Topsuite we immediately realized that an empty cup of coffee was still on the floor in front of our door.You can see several trays with the rest of room service food in front of many doors during the whole day....nobody cares.(see fotos)The suite was so dirty in corners,next to walls,or inside shower !You could even write your name inthe dust INSIDE ALL wardroabs and cabinets.Worst of all was the Nespressomachine(please see fotos!!)Frames,TV as well as all other details haven't been cleaned since days....You got a rainforestshower as well as a handshower,BUT the last one did not function.Impossible to get your shampoo out of your hair! We went down to reception to clarify with the manager.We were told that she was out of office at that time but they could reclean?! the suite if we want. Referring to the shower we were told that they would check...As we asked to change the suite we were told that there was no availability at that time.Ok! May be everything would be arranged the other day....As we returned back in the late morning on the following day NOTHING DID CHANGE!No shower,the room was made but still dirty and the cup of coffee still in front of the door.... Let me tell you guys that in this hotel they don't put Kleenexpapers near the sinks!you have to use toiletpaper if you are missing your Kleenex.. For dinner you will meet a very unprofessional service(so lived on OUR table),may be other guests get a better one. For breakfast we noticed that ALL white yoghurts did pass there Expiry dates!!We told the staff about the fact and they took all away.Nobody seems to control expiry dates when putting food on the buffet.We did show the yoghurt pot at the reception and everybody was ”really” sorry about that fact and promised us to tell the manager.... As on second day in the evening no message came from the general manger about our complaints,I once again went to reception and finally met the manager.She told me that she heard about our ”Problems” and that she would understand our frustration....nothing constructive from her side.”the suites have to be clean dear guest?”...Ok we agree..BUT?As we didn't want to spoil our holidays in this famous hotel we CHECKED OUT after the first night and leaved this VAN DER VALK hotel in the evening.

The pictures in my review should actually say enough. Some details: When I enter the room I felt a strong smell between (to) old air conditioning and body fluids. On the daily deck of the made bed, several dry white spots were (particularly ugly when you think about which body fluids it might actually smell). The window was very drunk so you could not enjoy the view of the parking lot ... On the seat, table and night table were Krümel and Dreck. Other smiling points were on the garden and in the bathroom on the tiles. The spider with spider net was not missing, of course. Emotion showed the room after 5 minutes stay more hygienic shortcomings than it was square meters large. The reception was friendly and helpful to respond to our concerns and reviewed the room. We received another, equivalent room and free breakfast. After a little bit of snake, we are then betrayed that the other rooms probably don't look really better. The breakfast of a ugly hotel, which was just a bitch in the first impression, we have naturally had to reject and wonder if there was the possibility of cancelling out of custom in such a case. We were given a number and assured us there of help. The lady on the phone referred to an email address. So far, I write back and back with the support that either answers the emails with copy/paste texts a la ad brochure or claims false statements. For example, the staff at the reception probably was asked for a wrong booking, because in his statement, a woman is the speech that checked in to my booking. I am just quite sure a man ... This is the way the service online is equal to the service on the site. All in all my biggest hotel failure to date. Cheap hotels on Malle and other bed and breakfast Eskakades included.