Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 11, 2025
Guest User
Very close to the train station. A little far from the old city center, but it takes about 10 minutes to walk there. The attractions are relatively concentrated.
The room is not big. After all, why would you need a bicycle in this area? The hygiene is OK. There is no bottled water in the room. You can go to the lobby to get water in a glass bottle and bring it to the room. There is also free coffee.
It was written on Ctrip that the room has a small refrigerator, but I found that it was not there when I actually checked in.
The breakfast is OK. The breakfast at Mercure has always been OK, but I have to complain about the Asian female employee in charge of breakfast. She greeted all white customers with a smile and said hello after the meal, but when I left and passed by her, she seemed to see nothing.
The other service staff were very good, very warm and friendly, but they spoke French by default, hahaha
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Price per night from:AED 453
Posted onNov 11, 2025|Standard Queen Room
AxlFromFranceGreat location near the train station.
The room was clean and comfortable.
The breakfast buffet was nice with a good variety.
Staff were professional and welcoming.
We were kindly upgraded to a Premium room, which was a lovely surprise.
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Price per night from:AED 322
Posted onJun 29, 2026
Yuriy Vasylenko
Overall, the hotel is definitely worth the price. However, there are a few things that other guests might want to know.
First, only one elevator was working, so there was quite a long wait, especially during check-in and check-out hours. Perhaps this was just a temporary inconvenience during my stay, as I was only there for one night.
Second, I was a bit surprised by the requirement to provide a credit card at check-in, even though all my details were already provided through the booking service. However, this was easily resolved by leaving a 115-euro cash deposit, which was returned upon check-out.
On the positive side, the room was comfortable, and the climate control and beds were of a good standard. I would also like to highlight the excellent soundproofing, which ensured a good rest. For the price, it is a very decent option.
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Price per night from:AED 361
Posted onFeb 28, 2026
Guest User
Breakfast was good. However a false fire alarm ruined my last day at the hotel. No lifts were operational after the alarm was lifted and i had to carry my heavy luggage down 9 floors to check out.
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Price per night from:AED 326
Posted onOct 17, 2025
Wenshuangyu
What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!
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Price per night from:AED 380
Posted onAug 7, 2026|Classic Room-1 Double Bed and 1 Double Sofa Bed
Guest User
This hotel is located inside a shopping mall with a supermarket and cafes...;thus, very convenient. There is a water system for guests to refill their bottles with cold filtered water which is a fantastic feature! There is an affordable bicycle rental nearby as well which is great for a short bike trip. The breakfast was good on the first day but the same exact items were served every single day. The chef can be slightly more creative and change an item or two. For example, instead of falafels everyday, maybe potatoes. There were lots of people working but still the peanut jars, honey jars and food plates were often empty with guests asking for refills. Except for the breakfast, everything was good at this Novotel. PS. Air-Con in rooms and hotel were excellent.
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Price per night from:AED 339
Posted onAug 31, 2026|Deluxe King Room
Guest UserAlthough the decor is a bit dated, it's very clean. The location is convenient, close to the highway and not far from the cathedral and Petite France. The surrounding area is quiet and pleasant. Breakfast, however, was just so-so.
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Price per night from:AED 310
Posted onAug 28, 2025|Studio
Ynfinito Y másOverall, everything was great, except for a few issues on the first day: the shower had terrible water pressure, the kitchen extractor fan wasn't working, and some kitchen utensils were missing. Otherwise, the location was good, the room had a pleasant terrace, and it was easy to bring luggage up from the parking.
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Price per night from:AED 361
Posted onDec 23, 2025
Guest User
The reception was very friendly and helpful. As Strasbourg airport does not operate 24 hours, the reception was able to help me book a taxi to pick me up at 4am. Location wise, there is a bus stop within 6 mins walk but the bus only operates until 8pm and after that time, you will have to walk quite a distance using other transportation.
In terms of distance from the airport, it's about a 15 minutes car ride.
The room was comfortable and clean and shampoo and body wash were provided.
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Price per night from:AED 284
Posted onJun 19, 2025
Guest User
no electric kettle or hair dryer. check in and front desk are only available from 5-8pm which may mean you have to schedule around it. luggage storage is not available after 8pm. no air conditioning in the room, and the outside noise is loud if you open the window (but the room provides a fan which i unfortunately did not see until the next morning). the location is a bit inconvenient, about 20mins from the city centre. at the very least, the service is warm and welcoming, but overall i would not book this place again.
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Price per night from:AED 238