Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 2, 2026|Chujian Superior Twin Room
VictoriaHoThe hotel is very close to the Sayram Lake Visitor Center and the entrance/exit for vehicles, which is a big plus.
The breakfast was very plentiful (even including fish and shrimp)! They kept adding more food even after breakfast ended, which was very thoughtful.
The room was very spacious and clean, but there was no air conditioning, and the disposable slippers were hidden too well, behind the sliding door to the bathroom. For two nights, I thought the hotel didn't provide slippers, only discovering they were there before I left.
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Price per night from:AU$47
Posted onAug 9, 2026|Standard Room - City-View
Guest UserBecause the Duku Highway was closed, we changed our itinerary and booked a hotel at the last minute. It turned out to be the best hotel in our price range during our ten-plus days of travel. Problems were resolved quickly, the environment was clean and tidy, and they were very child-friendly! We even got a 10% discount at the Lotus Restaurant next door.
I'll definitely stay here again if I go to Sayram Lake next time.
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Price per night from:AU$41
Posted onSep 28, 2026|Wake up Naturally · Cinema Double Bed Room
Guest UserExcellent! I picked the right hotel this time. The service was absolutely amazing, so incredibly warm and welcoming. They even have laundry service – you just hand your dirty clothes to the front desk and they wash and even hang them out on the balcony for you. Every day, we had hot milk and ginger tea, which was perfect to warm up with after coming back from Sailim Lake. The self-serve fruit was also delicious. There's a concierge chat group where any questions or requests are answered in seconds. And I have to give a special shout-out to the hotel's breakfast and dinner!! Oh my goodness, it was astounding! I had the best Big Plate Chicken (Dapanji) I've ever tasted! Can you imagine how good it was?! The chicken was crispy and chewy, and I devoured all of it, noodles and all, with the savory sauce. The stir-fried tomatoes with eggs were also incredible; I never thought such a simple dish could taste so amazing. We ended up having dinner at the hotel two nights in a row. I didn't take any pictures, but I genuinely want the chef to teach me how they make that Big Plate Chicken. You can also pre-order dinner through the concierge group.
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Price per night from:AU$44
Posted onJul 8, 2026
Fengyetingliu
The front desk and Trip.com concierge were warm and thoughtful, proactively helping with our luggage. The complimentary fruit platter was of high quality. Both the first and second floors of the LOFT were equipped with toilets, which was convenient for guests staying on the second floor. The room facilities were complete, and there was a balcony on the first floor where we could enjoy the sunset. The room initially only came with two towels and two bath towels. Although we called the front desk and had two more sets delivered later, it would be better for a quadruple room to be fully equipped from the start.
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Price per night from:AU$59
Posted onAug 7, 2026|Selected Queen Room
freyhuangThe front desk service was excellent. I arrived early, and since there were two types of rooms for the category I booked, the front desk suggested I see them in person and pick the larger one. Although there was a construction fence outside the window and construction workers surveying the site in the afternoon, the hotel is located by Sai Lake, about 2 km from the East Gate, and directly across from the Tourist Center. From the rooftop (where the gym and laundry room are), you can enjoy views of the lake. The location is quite good, and considering the location, the hotel offers decent value for money.
I recommend improving the management of the laundry room. Instructions should be provided for using the washer and dryer, as the dryer wasn't very effective. On my third attempt, I used the 30-minute quick dry cycle and waited in the laundry room. I observed a guest removing clothes (which hadn't been picked up promptly) from the dryer and placing them in a basket, then putting their own laundry in the dryer. I had to remind them to take their items out. I've included a photo of laundry rules from another hotel for reference.
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Price per night from:AU$43
Posted onDec 7, 2023
Austin_180
The room is good value for money this season, it is recommended to stay, the room is clean and tidy, the mattress pillows are very comfortable, the location is not big, the location is not bad, there are breakfast and shops at the door, the parking lot is large and free parking
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Price per night from:AU$17
Posted onAug 20, 2026|Elegant 2-Bed Room
Guest UserThe room was spacious and decent, though the view from the window was just average. The hotel is a bit far from Sayram Lake scenic area and the city center. Breakfast was okay, but the black pepper sausages were delicious. The biggest highlight was the afternoon tea. The setting was beautiful and perfect for photos, and you could even try on ethnic costumes. The tea and pastries were very tasty, and the service was attentive and thoughtful. Plus, you could enjoy it until 10:30 PM.
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Price per night from:AU$86
Posted onMay 20, 2026
Guest UserThis is a fantastic new hotel, just a few minutes' drive from the east gate of Sayram Lake. The underfloor heating was wonderfully warm, and the facilities were comprehensive. Parking was convenient, and they even thoughtfully provided earplugs for light sleepers. The breakfast spread was incredibly rich – many hotels around Sayram Lake don't even offer breakfast, and this one was still reasonably priced!
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Price per night from:AU$44
Posted onOct 22, 2026|Guestroom
Guest UserNewly opened campsite with fantastic decor. The facilities are fully equipped, very clean, and the service is top-notch. As soon as we stepped out of the car, a butler came over to help with our luggage, and the front desk even gave us a free room upgrade. The room was spacious and beautifully decorated. Through the floor-to-ceiling windows, you can see Sayram Lake. Unfortunately, it was overcast when we checked in, so the view was a bit hazy, but it didn't affect our stay at all. I really have to give credit to the overall facilities—there are about 5 or 6 washers and dryers in the self-service laundry room, so there's no waiting in line. There's also a cafe right next to the laundry room, so you can do your laundry while enjoying a cup of coffee—super relaxing. Wonderful place, highly recommended!
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Price per night from:AU$93
Posted onMay 6, 2026|Budget Exceptional Standard Room
Guest UserThe hotel is fantastic, and the location is superb, very easy to find, close to the entrance of Sayram Lake. The staff are very welcoming, the rooms are exceptionally clean, and it's incredibly quiet at night. You can even catch the sunrise if you wake up early! The breakfast is plentiful. Highly recommended!!!
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Price per night from:AU$91