When you a stay at Hotel Silken Atlántida Santa Cruz in Santa Cruz de Tenerife, you'll be connected to a shopping center, within a 5-minute walk of Centro Comercial Meridiano and El Tanque Cultural Space. This hotel is 9.5 mi (15.2 km) from Teresitas Beach and 0.4 mi (0.7 km) from Cesar Manrique Waterpark.
Enjoy a range of recreational amenities, including a hot tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by the hotel's restaurant, GASTROBAR-SOOK, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
"The hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day.
We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year.
This experience has left us disappointed, and we cannot recommend this hotel to others."