Hotels near American Freight - Appliance, Furniture, Mattress, Gwinnett County

Stayed two nights for a business conference nearby. Called to see if I could check in early to attend a virtual part of the conference from the hotel room - Star was so helpful and kind! She went above and beyond to make sure that a room would be ready for me in time for the virtual meeting. She called me back even before the time she said a room may be ready, and I was able to check in early with time to spare before attending the meeting! Star even offered to help me take my things from the car to the room (though I declined her assistance because I'm used to doing everything myself LOL). Star was very knowledgeable about the amenities and the activities near the hotel - she checked on me several times while I was there - it made all the difference! There was another large group staying at the hotel - two buses - and so it was a little noisy on my last night - most were teens, I think - but nothing outrageous (I did not complain, just mentioned it at checkout as I heard several others from our group had (worse) experiences with the large group). The rooms and hotel grounds were exceptionally clean and I saw staff cleaning almost constantly. Included breakfast was pretty good and just about something for everyone - yogurt, grits, breakfast bars (granola, Nutrigrain), muffins, bagels, toast, donuts, pancakes, sausage/Canadian bacon, eggs/omelets/frittatas, cereals, fresh fruits, milk, juices, oatmeal, coffee, hot chocolate. Coffee and hot chocolate available in the lobby 24-7 - complimentary. Ice machine with buckets and extra cups on the main floor near elevators. Pool table in lobby. Cubbies to work in lobby with USB ports. Nice outside area to socialize, relax, or smoke (if you're a smoker). Shampoo, conditioner, and body wash dispensers in shower, along with hand soap and lotion dispensers in bathroom - not the most expensive, but not the cheapest, either - I used them and appreciated that I did not have to pack extra stuff for a short business trip! No microwave in room, but one in lobby for everyone to use. Small fridge in room. Iron and ironing board in room. Laundry available (did not use). Climate control easy to use and worked well. No complaints about this trip/hotel/staff at all!

Throughout our stay and encounters with your evening front desk staff, I strongly believe that they can use additional training. Not as professional as you would expect from that position. We were part of a large party which should have been all on the same floor. We were not accommodated as originally requested when booked several months ago. Also, my family and I were locked out of our room for almost an hour due to the battery of the door lock being out! What in the world - how does that even happen! Thank God we did not have an emergency. We missed grabbing dinner because everything around the resort was closed by the time we were able to get inside our room to grab our wallet. While we were sitting in the lobby waiting for maintenance to arrive and open our door, we were not even offered a drink or a snack. I even mentioned that we missed having dinner because everything had closed and we were really tired and hungry. There was no sense of urgency from your staff!

My family and I arrived at the Country Inn and Suites in Lawrenceville Ga for a two night stay Feb 4-6. around 3pm. Upon check in we were told we could not check in because the credit card machine was down. I was told to come back in an hour or pay with cash. The problem with that is we just drove 7 hours and were trying to get to a funeral. We didn’t have an hour. We needed to get ready. I explained this to the woman at the front desk and her response was, either pay cash or go to another hotel. She even suggested a Hampton Inn up the street. She started to get an attitude. I booked this reservation on the website, my credit card information was on there, so I honestly didn’t see what the problem was. I then proceeded to call customer service and got someone named Jay. Jay called the hotel and was told the same thing, so he said there was nothing he could do. Customer Service could do nothing? What I don’t understand is if you know you have people coming in with a reservation, why no courtesy call to tell us we needed cash or given us time to book a reservation somewhere else? This was a very difficult trip to make, as I mentioned we were there for the funeral of a dear friend. I started to cry, it was embarrassing. No one tried to help. They just wanted us gone. Needless to say we ended up staying two nights at the competing Marriott Fairfield Inn and Suites. Thankfully they had the same King Suite we had originally booked with Country Inn.

The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence!

While the hotel is clean and nice the check in process was horrible the person working 3-11-4-12 had a very nasty attitude. My husband and I went out to eat and go to a spa with friends and got back to the hotel around 3 am when we came out to go to breakfast we found that several cars in the lot has been vandalized but having their windows busted including ours. The hotel staff was outside trying to clean the glass away before people go out to see what happened luckily we got out there before they could get to the glass near our window so we didn’t have any proof or photos to take. I didn’t feel safe staying there another night if I was able to get my window fixed for fear thatthh ge try would bust it again. Unfortunately with the Memorial Day holiday no one could come out so we ended up having to tape the window up and schedule an appt back home 4 hours away. I do not recommend staying here if you value your vehicle because they will remind you they have a sign posted it’s at your own risk as if you can fold your car up and take it with you!

It’s good location everything around and it’s very clean room , but lobby and elevator smells like cig, who care we need clean room 😂 , it’s good 👍

Amazing stay ikeisha night auditor was amazing very helpful very nice super respectful she mad the stay so much more amazing the room were very well keep well go out of my way for very helpful and respectful people like her

Great breakfast; super attentive staff; enjoyed the pool and workout facility. Staff greeted and I felt apppreciated. Had a great stay. Was greeted when leaving and coming in. Great room. Easy access to restaurants and shopping

It was nice to have coffee in the room. The correspondence at the front desk is kind. The location of the hotel is excellent. The corner room this time was good.