Hotel Rains Inn

The hotel's location is good. The service and staff members are polite and very well behaved and very helpful. Only the food is a bit too expensive. The rooms are good. One drawback we faced is, the bathroom only had shower and no tap.

Hotel was good but rate is high comparatively others city's

Very pleasant area, hotel stuffs are very polite & helpfull, specially akter hossain. Definitely one of the best hotel in that area.

The property was well located and well maintained, very close by to the station and for shopping. The staff was helpful and knew around. The room and the linen was clean with fresh water bottles.

Rude staff, unhygienic bathroom, smelly rooms, dirty linens

Only few staffs are polite and customer focused, rest of them doesn't have the politeness neither carries ethics of guests presences or nor extends help promptly. 2) The rooms has peeled of paints, cockroaches and flies and mosquito and house lizards. 3) The restaurant sometimes in breakfast is alacarte and sometimes buffet have to ask frequently to refill the buffet. they charge for drinking water bottle included breakfast and doesn't take signature from guests as well. Hygiene is compromised in restaurant and safety also is a question as staff questions sometimes guests unnecessarily and doesn't operate with RFID system at all.. 4) Always guests have to requests on the standard procedures also, example cleaning related, food related, etc....not even a single person during the stay asked how is our stay going on, is everything fine or stay is comfortable or should their be any help required... overall rating is 2.5 out of 10! missing- Politeness, Hygiene, cleaning, room odour, flies & mosquito, safety & security, food quality especially breakfast, readiness or promptness of staff, Service laps.