Guest User
October 19, 2024
Rains inn, guwahati is located in paltan bazar at the hub of life. Suits beautifully to both tourists & business travellers. Ww stayed in executive rooms in oct-24 which are medium sized & had fresh paint. There are enough charging points thoughtfully installed to recharge all electronic devices. The upholstery is clean & well maintained. The washroom is comparatively bigger, has geyser installed & has a premier brand like jaguar fittings. The only drawback was no presence of tap in the shower (ceiling) area. The lift is supervised properly. Loved the cane decor in the ground floor restaurant. The biggest area of improvement is timeliness of room service (we ordered breakfast - 2 chk s/w & 2 bread omlette, at 9:02 am & got it after multiple follow-ups at 10:25 am) & staff training (while serving lime soda one of the waiters spilled it on the tee-shirt of a guest! & didn't even offer to get it dry cleaned in-house! the owners have invested but daily operations mgmt needs to improve. Overall rating : 3/5