City Express by Marriott Ciudad de México la Villa

I made a reservation because it was part of the Marriott group, but to be honest, it was a disappointment! First of all, the area around the facility was full of graffiti and electronic wire, and it looked very unsafe. The room had no amenities at all, and the bed was covered in hair and stains, and very dirty. I asked the receptionist to change the bedsheets, but a few minutes later, the cleaning lady yelled at me and told me to put the sheets on myself. When I told the receptionist about this, she changed the sheets, but she seemed very sulky and very rude. The breakfast also tasted terrible, it was really the worst. I booked for three nights, but the service was so bad that I paid the cancellation fee and checked out after one night. I don't regret this choice. 10,000 yen is too much for this quality, and the service is surprisingly poor considering it's a Marriott. I would never recommend this hotel

The overall feeling is good. The hotel is in a good location, not far from the airport. Unfortunately, the hotel does not have an airport shuttle bus, and the free shuttle bus to the city mentioned in the introduction seems to be gone.

Excellent hotel for 3*, fresh clean room, decent furniture - not killed, regular cleaning and change of linen and towels, necessary hygiene products (gel, soap, shampoo, conditioner). Breakfast was also included in the price - which is very convenient especially with children (the menu is typical: omelet, hot meat addition to the omelet), cheese, ham, vegetables, cottage cheese and yogurt, various toppings, granules, coffee, tea, fruits, juices, toasts, buns - you can have a good breakfast), to the center - without traffic jams about 20 minutes by taxi. About 150/200 meters there is a metro station. Of the disadvantages (personally for us) - there is no refrigerator in the room and tightly closed windows (you can't even put them on ventilation), but there is air conditioning. Very friendly and helpful staff at the reception and cleaning, they speak little English (but they react quite calmly to the translator). Overall a good hotel for its star level!