Cheval Blanc Saint Barth

We just celebrated my daughter’s birthday and my own at Cheval Blanc St. Barth, and once again, they managed to completely exceed our expectations. Honestly, there is no better place anywhere not just in St. Barts, but anywhere in the world whether we are on vacation or celebrating a special occasion. We’ve been coming to Cheval Blanc for many years, and after everything they’ve already done for us, you would think there is no way to be surprised again. Yet, somehow, they always find a way to make each visit even more special than the last. From the moment we arrive, every detail is handled with care and precision. Whether it’s room service, the beach service, La Case, La Cabane, or just relaxing, everything is always flawless. The front desk, butler team, and all top management go beyond what you’d expect even from the best hotels in the world. The service throughout the hotel is unmatched. They remember your preferences, your likes and dislikes, anything we mentioned new about our likes it’s there permanently (just amazing). They take care of you in a way that feels personal, warm, and truly thoughtful. It doesn’t matter if you are staying at the hotel or just visiting for a meal they always make you feel like you are the only guest there. La Case and La Cabane deserve a special mention. Both restaurants are outstanding, with food and service that truly stand out, even on an island full of great dining options. The beach service is just as impressive, relaxed, attentive, and always on point without ever feeling intrusive. Cheval Blanc St. Barth is more than just a hotel. It’s a place that consistently redefines what hospitality should feel like. We are already looking forward to our next visit and to creating even more unforgettable memories.

This hotel is amazing. The rooms are great and it is on the best populated beach in St Barths. The main thing that differentiates all the St Barth's properties, including this one, is the incredible staff. The service is perfect and the staff is very friendly and helpful. Can't recommend enough !

Best honeymoon ever! My wife and I had the most amazing time. The staff was exceptional and the entire atmosphere was A+! We are definitely looking forward to returning and enjoying this place of paradise again and again! I highly recommend if you are going to St. Barths that you go here!

Bright, light, full of wonderful colors and textures: our beach-side suite with plunge pool was magnificent! What a treat to wake up in a luxurious bed, sit up and see the ocean beach framed in sea grape vines. Uncluttered, the suite was highlighted by beautiful tiles, marbles and stunning heavy chrome bath fixtures—a delight to use! The large all-sand beach—with plenty of cushioned lounge chairs for all—never felt crowded and we were always attended to by helpful beach staff. The included breakfast in our suite offered an expansive selection—we will always remember our world-class omelettes!! After experiencing outings to the town and Eden Rock area, we were even more convinced that Cheval Blanc’s gorgeous, private garden property was the place to be in St. Barths. We were particularly impressed with our ever attentive butler team. They were always available and provided excellent guidance—checking in with us regularly to make sure all was going well. They were undaunted by any concern and worked quickly and thoroughly to assure issues were addressed “with pleasure”. Our afternoon pastry surprises, lovely fruit punch and evening vanilla rum were a real treat!! It was a vacation like none other. Thank you to Cheval Blanc!!!

One hestitates to leave a bad or mediocre review of a property where the hard product, overall, is good, and the brand equity around the world is associated with finesse (the Maldives CB is impossible to fault). But this needs to be said to help the hotel improve, in a hgihly competitive environment where other properties, like the Eden Rock and Hotel Barrière Le Carl Gustaf, are always at the top of their game. Once again, the experiece here was substandard. Lunch at La Case, the higher end restaurant than La Cabane, was truly horrendous. The service was slow and disengaged (are they all stagiares who just arrived for the end of the season, and why are so many crowding the valet station with the restaurant not properly covered?) One could be forgiving of service ineptitude if the food were something refined. It's unnecessary to rehearse every problematic detail, but highlighting the worst of the worst, the burgers were really dire... A small whiteish thin square of chewy and tasteless meat coupled with a square of processed cheese that were served cold, really shocked the senses. Even takeout joints on the island serve a better quality burger. And the whole experience was so beyond redemption that one didn't have the heart to complain. It's as if the kitchen just didn't care what it sends out and there's no F&B management exercising quality control. Curiously, the previous night speaking to a couple from California in another St B restaurant, they said they were just at La Case and it was the worst dining experience they had had on the island and their only bad meal. Something is clearly wrong. This is no good for the marque of Cheval Blanc, for St Barts, and la gastronomie française. Please fix it! The setting and ambiance are just too nice to be spoiled by this degree of bad.