Comfort Inn Gurnee Near Six Flags

Poorly managed. We left articles of clothing, called a few hours later, received an email letting us know they found the 3 items I reported that I left, asking if I wanted them sent to us. I replied to email, and called to be sure they had my info including payment to mail to me. Never received, called 3 times, each time being told it would be mailed, last time manager called and claimed they never had my items. When I asked about email that stated exact items that were left he promised to call me within 24 hours. never heard back. I understand they are not responsible if I leave items, but they acknowledged it on phone and in writing then denied wver finding the exact items I reported left, then have given me the run around. Will never stay there again.

We stayed here one night for a sports competition. Check in was quick and easy. Our room smelled a bit musty and was worn but overall seemed clean until we used the restroom. There was something splattered on the picture, wall and ceiling. I couldn't tell what it was was but reported it to the front desk. The girl seemed appalled and said she would report it to housekeeping, she offered us a room change but we said that if they cleaned it before we got back it would be fine. It was somewhat cleaned when we returned. The beds were comfortable, a/c worked well and water pressure was decent. Breakfast was served 6-10 which seemed generous, the juice machine was either empty or malfunctioning as all of the juices were water, coffee was okay. There were a few breads, muffins, hot scrambled egg, sausage patties and make your own waffles, dry cereal, nonfat yogurt and apples and green bananas. Fine for an included option. There were several restaurants and a mall within walking distance which was convenient for dinner. We didn't use the pool but it was small and very busy in the evening, it also left the hotel smelling like chlorine. The halls were beat up a bit and carpet was worn/parts missing. Overall I wouldn't choose this hotel but if you aren't picky and the price is right.... it would probably be find for an overnight stay. Also tried to get photos to upload but having some technical issues, will try again in a bit. Imagine that someone sprayed tomato soup with corn in the bathroom, that is what we walked into.

Took 60 cadets to a drill championship and the hotel did not disappoint. They were very accommodating, rooms were clean, and breakfast was good, and free, I definitely recommend for a short stay. Very affordable and right down the street from Six Flags Great America. Wish it was in season. The kids would've loved it.

Nice employees. They were renovating rooms but we still never heard any distracting noise. Pool was clean and quiet. Would stay here again!

I didn’t even stay two nights. They charged me and then said I didn’t pay when I first go there. I was charged twice and now I’m out money. The rooms stunk of ****. People partying. The front desk lady charged me twice and was mad I ended up only staying one night. Never again will I stay there. Breakfast was cold

It was perfect for the one night stay