Fairfield Inn & Suites Gulfport

Good location but outdated. Internet was down during our stay.

If I could give a negative rating, I would. This hotel suffers from severe deferred maintenance and does not meet the standards expected of the Fairfield brand. Upon entering the building, I noticed an unpleasant odor. The elevator had a damaged panel and stained ceiling tiles, which immediately raised red flags. The room I was offered also had a noticeable smell. The shower was coated in a thick layer of soap scum, and the curtains were broken. I refused to stay and checked out immediately. When I contacted the manager the next day to explain my concerns, he was extremely rude, misrepresented my experience, and ultimately hung up on me. They refuse to refund my money and lied about my stay. Do yourself a favor and avoid this hotel if at all possible.

The toilet wasn’t attached to the floor

Pool was cold; indoor and not advertised as being heated in the description/advertisement. It was uncomfortable to even get in due to temperature. One of the main reasons I chose this location over others in the area. Multiple staff gave different explanations of it not being heated. Toilet would not stop running. Maintenance fixed it within 8 hours of report. Breakfast hot options limited-had sausage 6/7 days. Allergic and unable to eat. Lighting at sink dim-bulbs appeared to be functioning.

Would not recommend, changed my room without telling me and charged more. Room was dirty and staff ignored me while needing help instead talking to friends instead of working. Felt like I was more an inconvenience for them.