My wife and I love traveling together during holidays, and we've stayed at quite a few hotels and guesthouses. Overall, this one ranks near the bottom.
1. Broadly speaking, it's located in the old town of Guiyang, and the sky lobby is fine. However, getting to the elevator entrance feels like navigating a maze through back alleys, and the elevator lobby even has plasterboard walls, which looks super cheap. Trip.com only shows the polished renderings of the lobby, which is quite misleading.
2. The sky lobby, which also doubles as a lounge, gym, and breakfast area, is extremely cramped. It's clearly a forced attempt to meet 4-star functional standards. Despite all the decorative lighting and window-frame design elements, there is only one small window in the entire space, making it feel very oppressive. Also, the front desk agent was busy chit-chatting with a colleague the whole time during check-in, which left a really bad impression.
3. I booked one of their mid-to-high-tier rooms. The bathroom features an open-concept design with the vanity separated from the wet area. There isn't even a power outlet near the vanity—the closest one is by the bedside, making it impossible to use a curling iron. This is a major design and construction flaw. When I called the front desk to ask about it, they told me to dry my hair by the bed.
4. The drainage hole under the sink was left completely exposed, and you can actually see straight into it while lying in bed. The construction standards are abysmal—how did this ever pass inspection? The LED strip light had fallen off and was never fixed either. There were recessed holes for hallway lights with no spotlights actually inside them; I have no idea if they were drilled by mistake or just broken and left unrepaired. To top it all off, the air conditioning control panel is hidden behind the bedside lamp near the window. The two of us searched the room twice just to find it—almost as if they were deliberately hiding it from guests. The overall experience was just awful.
To sum up, even considering it was the National Day holiday, given Guiyang's cost of living, a room priced over 600 RMB should simply not be of this quality and service level. Extremely disappointed.
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