Guest User
February 12, 2024
English: I stayed in this hotel with a group of about 20 people for two nights, the worst choice I have ever made. I don't even know where to start to describe how disgusting the hotel is. We arrived on the first day in the evening around 9pm to welcome us, instead of the staff we found a trolley with sheets to make the bed. A few days before we had kindly asked if it would be possible to have breakfast at 7am to be able to get to the ski lifts calmly, while the staff arrogantly replied that it would be too early (a time that for all hotels is a normal time to prepare breakfast). As a packed lunch we were given a defrosted baguette. When lunchtime came and the baguette was thrown away, which I hadn't yet had the courage to look at, after taking the first bite I sadly noticed that there was still ice in the bread. Horrible, dirty and smelly rooms, "freshly washed" sheets that were yellow. The bathroom was not private but shared with ten other rooms and probably hadn't been washed for a few days. Bathtub in the room with dirty and not well-functioning shower. For dinner we were served lasagna if you can call it that and not one portion per person but two trays for more than 20 people. As a side dish, unseasoned salad with a sauce of dubious origin on top. Rude staff who, when asked to move a chair and when asked for a missing plate and fork, accused us of being thieves because according to them we would have shown up for dinner in greater numbers than previously agreed. In fact, after the request in French, the wife turns to her husband and says it's 25 not 24, there's one more. Accusing us again of being thieves because we are Italian. Having made this clarification, I advise anyone who doesn't want to vomit and be insulted or have intestinal problems after eating their lunch and above all wants to stay in a well-kept hotel with kind and available staff to go elsewhere.
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