Yu Hill Hotel (Guilin Arctic Square)

Yu Hill Hotel (Guilin Arctic Square) Reviews

Yu Hill Hotel (Guilin Arctic Square)

No. 20 Huancheng North 1st Road, Diecai District, Guilin, Guangxi, 541000, ChinaSee Hotel Details
Yu Hill Hotel (Guilin Arctic Square)
Yu Hill Hotel (Guilin Arctic Square)Yu Hill Hotel (Guilin Arctic Square)Yu Hill Hotel (Guilin Arctic Square)
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Guest Reviews

8.8/10
364 review
Verified reviews
Location8.8
Amenities8.6
Service9.2
Cleanliness8.8
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All reviews(364)
Positive reviews(352)
Reviews with photos/video(99)
Classy environment(41)
Quiet & comfortable(37)
Convenient parking(28)
Friendly front desk staff(24)
Easy to get around(13)
Has rooms for families(7)
Strange smell in room(7)
Stayed multiple times(5)
Negative reviews(12)
joeyarchéologue
Classic Twin Room
Stayed in Jun 2025
Traveling with friends
14 review
7.5/10
Posted on Aug 20, 2025
Ok. But it was not a garden
Response from Property: 尊敬的賓客:您好!感謝您對虞山公館各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的! 祝: 開心每一天!
Niftynev
Classic Double Room
Stayed in Nov 2023
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 15, 2024
As far as im concerned this is the place to stay in guilin friendly staff great atmosphere and shops every where if you need shoes cleaned there is a couple of ladies just outside main entrance that will clean and plosh them for you for a fee (cheap 5 Yuan) plenty of things to see and do and if you like walking the river is 5 minutes away I love staying here
Response from Property: Thank you for your check-in and praise! The hotel is located in the Arctic Square, so life is convenient. The hotel is located in the old cadre retreat, which can be said to be a quiet place for you to relax physically and mentally when travelling. Looking forward to your next visit~
M452420****
Classic Double Room
Stayed in Nov 2024
Other
10 review
2.0/10
Posted on Jan 1, 2025
The exterior of this hotel is in a retro Republic of China style, but it’s hard to describe after checking in. 1. First of all, the hygiene problem is worrying. As shown in the picture below, these disposable slippers actually showed signs of being worn. I had no choice but to go to the nearby Walmart supermarket in the middle of the night to quickly buy a pair of slippers. The bathroom had a sewer odor and there were sanitary dead corners in the bathroom. 2. Secondly, the service is not considerate. We stayed for three days and asked for mineral water on the first day. The hotel explained that the water had not been delivered to the hotel yet, so there was no bottled water available. This problem was not resolved until the third day of our stay. 3. Again, the room tissue paper was used up and the hotel did not refill it in time, so you had to ask for more from the front desk yourself. 4. Finally, the room facilities are old. The air conditioner was humming non-stop and the TV was not wireless. In short, I give it a bad review. You can stay in other better hotels for a price of just over 100 yuan.
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Response from Property: Dear guests: Hello! We are deeply sorry for your feedback. First of all, we are well aware that our management is not in place and the problem was not solved in time for you, which led to a bad experience. Your feedback has given us a profound warning, and we also gave feedback to our superiors as soon as possible. We believe that we can take our service to a higher level in the future. At the same time, we also welcome you to choose us again when you come to Guilin again to witness our progress! Once again, I sincerely apologize to you!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Solo traveler
46 review
5.5/10
Posted on Feb 9, 2025
The hardware is totally not up to Samsung standards, it's a pure photo scam, not worth staying here The only advantage is that it takes 10 minutes to get to the North Station by taxi
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Response from Property: Dear customer, we are very sorry to bring you a less than perfect experience. The hotel is currently upgrading its quality. We hope that you will have a good stay experience next time you stay. We look forward to seeing you again.
V12341234
Deluxe Double Room
Stayed in Mar 2024
Couple
5 review
10/10
Outstanding
Posted on May 7, 2024
This hotel is worth staying in. I highly recommend it. The decoration style is in the style of the Republic of China. It is very convenient to go to the Sun and Moon Twin Towers on the Li River and the city center. It only takes about ten minutes to take a taxi. This hotel is very close to Yushan Park and Yushan Bridge. , it’s within walking distance. It’s really cost-effective to stay in this kind of hotel for only a hundred yuan, which gives it a five-star feel. The room is large, clean and tidy. The room is very quiet, not noisy at all, and the scenery is good. It’s very suitable to come here. Checking in, taking photos is very photogenic, and it is very suitable for vacation. The most important thing is that their parking is very convenient, the parking lot is large, the staff are very helpful and enthusiastic, check-in is very fast, and they also gave us a travel guide, which is really great Thank you. If you come to Guilin for travel, you can stay in their hotel.
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6/8
Response from Property: Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or vacation! Sincerely look forward to your visit again!
Dangxiongkedi
Classic Double Room
Stayed in Dec 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Jan 31, 2024
full facilities Hygiene: clean Environment: comfortable, quiet, fresh air Service: Smile and patient introduction. I will definitely stay here again next time. Parking vehicles are also provided. It is the first choice when traveling to Guilin. The price is very affordable and worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your stay and praise! The hotel is located in the North Pole Square, so life is convenient. The hotel is located in the veterans' retreat, which can be said to be a quiet place where you can rest physically and mentally while traveling. Looking forward to your next visit~
M2cn34tuk****
Classic Double Room
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 16, 2025
酒店就在沃爾瑪附近,吃東西也方便,入住體驗感很好,酒店乾淨衞生,床單很新,然後枕頭鬆鬆軟軟的很好睡,淋浴間冷熱水均衡,洗澡非常舒適,馬桶抽水很有勁,酒店位置非常方便很好找,打車可以到門口,出去也很方便,下次還過來住🥰🥰
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Response from Property: 尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望虞山公館會是您回憶裏最温馨最獨特的那個!常回虞山公館看看哦, 祝: 安好!
M225037****
Classic Double Room
Stayed in Oct 2025
Solo traveler
19 review
10/10
Outstanding
Posted on Nov 3, 2025
為了看這個三劇場的演出,所以呢,就選擇了離虞山公園比較近的這個公館。老實説,位置非常好,而且非常安靜,也很安全,就是設施稍微有點老了。國民時期的感覺還行吧。
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6/7
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!
205770****
Classic Family Friendly Suite
Stayed in Sep 2025
Family
6 review
8.0/10
Very Good
Posted on Oct 6, 2025
老爺車的底子,老爺車的硬件軟件,勝在出行還算方便,沒什麼大問題,臨時休息一晚還是可以的,衹是國慶的價格真的不好評論。
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6/12
Response from Property: 尊敬的賓客: 您好, 感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗, 酒店正在不斷發展中, 你所看到的設施將會不斷完善。同時, 我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。虞山公館歡迎您再次入住!
Anonymous User
Classic Twin Room
Stayed in Jul 2025
Couple
39 review
10/10
Outstanding
Posted on Aug 28, 2025
第一次來桂林,對城市的印象一般。但是,住宿的虞山公館感覺很好:一是房間規劃的便於居住;二是房間的設施實用,且乾淨整潔;三是有自己的停車場,停車方便,對自駕者非常好;四是周邊吃飯、購物非常便利,離景區比較近,打車過去就行。 總體感覺虞山公館不錯,特別是價格……
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Response from Property: 尊敬的賓客: 您好! 您每一次的選擇是我們的無尚榮幸, 您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
M374667****
Classic Double Room
Stayed in Oct 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 10, 2025
酒店環境很好,前台服務不錯,主動幫我升級房型,離火車站景點都很近,店內餐飲娛樂設施豐富,非常值得推薦
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Response from Property: 尊敬的貴賓:您好!感謝您在百忙中能抽空分享入住體驗,感謝您的強力推薦哦!酒店位於繁華的北極廣場,為賓客提供個性化和人性化的服務是我們一直追求的目標,謝謝您能喜歡我們的酒店,期待您的下次光臨,祝您身體健康,天天開心!
Dajunailiuwa
Classic Twin Room
Stayed in Jun 2025
Family
4 review
8.5/10
Very Good
Posted on Aug 13, 2025
騎個小電驢,去哪都方便,對於自駕友好,因為有寬闊的免費停車場,前身是老乾部療養所,乾淨整潔,前台小姐姐服務很好。我們看了三次房,都很有耐心。酒店是那種民國風,房間內的光線略暗。
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Response from Property: 尊貴的賓客您好, 感謝您入住 虞山公館並對我們的服務滿意, 也非常感謝您對我們的支持與厚愛, 我們一定會更加努力, 竭誠為您提供更為優質的服務, 期待您下次光臨! 謝謝! PS. 如果您是對我們的服務很滿意, 評分應該是 5 分。謝謝您的關注!
M507782****
Classic Double Room
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 5, 2025
房間乾淨整潔,但問題是佈局太複雜,我帶着1個長者七十多歲1個10歲小孩,前台小姐姐給我們免費升級了家庭房,三個人睡一間房(一個1.8米大床,和一張1.2米小床房)方便照顧長者與小孩。酒店是免費停車,在院子裏有24小時安保很省心,車輛也不多。棒棒噠。
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Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
M894504****
Classic Twin Room
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 26, 2025
桂林很少有的民國復古風酒店,對於女孩子拍照就很出片,前台服務周到,有求必應還給免費升級了房型,免費停車超級方便,地理位置好離市區很近,環境我非常喜歡入住首選✌🏻️✌🏻️周邊是沃爾瑪小吃街。
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Response from Property: 茫茫人海中遇到您,是福分與緣分~出行在外要的就是一份舒心,要的就是一份親切,要的就是一份温馨,酒店全體員工期待將最舒適,最尊貴的入住體驗帶給您,短暫的相逢,能得到您的肯定,便是我們的幸福之源,未來可期,成為您在平果最温暖的家,常來哦!
M252096****
Classic Double Room
Stayed in Jul 2025
Family
6 review
7.5/10
Posted on Aug 7, 2025
房間有點小,設施比較陳舊,底樓蚊子太多了,加了30換到2樓的房間,比樓下多了兩張椅子一個小桌子,總體來説性價比不高。
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Response from Property: 尊敬的賓客: 您好! 非常抱歉此次入住未能達到您的期望,感謝您對我們酒店的支持和包容, 我們會更加努力完善設施和提高服務標準, 為您帶來更好的服務! 酒店歡迎您再次入住!