Spark by Hilton Guilford

The hotel is clean. The rooms are well air conditioned. The staff were friendly and nice. I did not use the breakfast, but the coffee was good.

I wished you had some hair conditioner.

The "average" rating is because of the type of hotel it is, not because there was anything wrong. This is a fairly basic hotel, which is consistent with its brand. The owners have tried to add some nice touches, and I appreciate their efforts. The hotel is very clean, which really was my main criterion in choosing it. It's very conveniently located, and as a solo traveler I felt both the hotel and the area were safe. I wish the hotel had suites as a room choice, because I prefer a bit more space. But otherwise the hotel met my expectations and I would have no qualms about going back.

This hotel rates 3-3.5 stars which is completely appropriate. I stayed here one night recently in the middle of a longer drive on I-95 and the hotel was clean, functional, and convenient. It is a two-star hotel with two-star amenities (e.g. the waterproof shower curtain was missing) but in the surprisingly rural-ish stretch from New Haven to New London this hotel this hotel met my needs. Note rooms on the street side will have some road noise in the morning.

This hotel has really come down in the last year. Rooms are unkept, pot parties in the neighboring room, lowlifes in the parking lot at night. We're never staying here again. Hmm...TripAdvisor requires this review must be 200 characters long.

Paid for king bed with sleeper sofa. Sleeper sofa had no blankets or pillows and front desk would not provide any. So I paid for a room that sleeps 3-4 people but had to go out and buy pillows and blankets for $30 at Family Dollar for my kids. Linens that WERE in room that were folded and waiting to be used had long hair on them. We bring disinfectant wipes with us just in case and after cleaning the coffee table to eat on and move out of the way of the sleeper sofa unfolding, the coffee table sides were STICKY. Even after cleaning off with wipes. The worst part was the fixtures in the bathroom are rusted, the exhaust fan is full of dust which makes it not function and every corner in the bathroom at ceiling has well-established MOLD growths. This room is NOT getting cleaned on a regular basis and the basic necessary cleaning tasks are NOT getting done every week. The mold in the bathroom is in very large groups, in strips of over a foot long. A cleaning staff member has not even looked at the bathroom walls in weeks or months at the time of writing this review. At breakfast there was some choices like wet scrambled eggs, sausage, cereal, muffins, bagels, and yogurt but both waffle makers were broken.