Allegro Isora

Location - around 40 Euros in a taxi to get to Costa Adeje, not a great deal around the hotel, a few bars and restaurant a short walk away, black sandy beach 10 minutes walk away - have always stopped in Costa Adeje and should I return to Tenerife I would stop closer to Adeje as there's just a bit more going on plus less expense in Taxis Room - Mixed feeling on the room, has the twin beds joined together on our second day as rolling over in the night makes them slide across the room, cleaning service was a bit slack, pick and choose which towels they replace. Fault with our boiler in the room.. 10 minutes of warm water then freezing cold. This would cause pools of water to appear in the kitchen area. Family we were staying with had a sofa bed which they were using which had some pretty grim stains on it on the pullout section but overall rooms seemed fairly clean Facilities - overall some good facilities in the hotel which in all honesty we didn't make much use of, gym looked pretty good. Mainly used the middle pool as the top pool always had lots of kids and then the bottom one was just a bit of a walk away from the snack/drinks area Food - with regards to dining I think my biggest criticism is the space, it was quite often carnage and felt like a school dinner hall. We opted to go early in the morning or later in the evening when it had calmed down, potentially extending dining hours might help with the chaos? overall positive experience with food in general, slightly inconsistent with quality as expected with buffet food but plenty to choose from, particularly enjoyed the live station near the salad bar. Didn't at any point get bored or feel the need to eat out in the evening. Snack bar selection is also pretty good throughout the day. Staff - have very mixed feelings on the staff in this hotel, some are very helpful, approachable and polite however some clearly do not like English people and there is a lot of Spanish stopping in this hotel. Just as an example the chubby guy in the bar next to reception with the pool table, You will see him laughing and joking with the Spanish when they order drinks as an English person you are met with the opposite- slamming drinks on the bar, ignore any attempt at interaction. Just overall pretty rude. Much the same at the entertainment bar in the evening. One particular barmen very rude and abrupt. I'm fairly well travelled and understand that perceptions across Europe are not great with the English in general but I always try and be polite, use some of the language etc to be courteous. A big sticking point me for returning. It made me realize popping down the road to the legends bar- the service was impeccable, staff attitude in the hotel needs to be addressed. Cleanliness - as discussed earlier, some general maintenance issues, some areas need a refresh. But overall I would say it's clean Entertainment- surprisingly I have a lot of praise for the entertainment in the evenings, 80% of what we saw w