Allegro Isora

We've just come back from spending 7 days in one of their Barcy family rooms with our 2yr old and 5m old. It was the most perfect family break away and I would definitely recommend to anyone. The entertainment and staff were brilliant and we found everyone kind and bubbly. The variety of food was astonishing! Being a vegetarian, I never expect much from an all inclusive and usually end up eating salad & chips all week but this was the complete opposite. There was so much variety of food and our 2yr old ate like a king! If you like having dessert then you won't be short of choice. The pools were great, a little chilly at first but perfect to get out of the sun and even our 5m old enjoyed a swim. The cocktails were really lovely and it was nice to see them being made by the bartenders rather than from a machine. The only thing we struggled with a bit was the timings of everything. The dinner sitting doesn't start until 7pm and the entertainment runs very loudly behind the family rooms until 11pm so it's difficult for little ones to not stay up very late. Regardless it was a brilliant all round hotel and we all had an amazing time

I recently stayed at a Barcelo hotel with my family for our wedding nearby, and my experience was quite mixed. On the positive side, the email communication with the hotel prior to our stay was exceptional. They were very helpful and responsive, which made planning for our large group much easier. David at the reception was a standout—he handled our booking and unique requests with ease and professionalism. His support made a significant difference in our experience. However, my experience took a turn when dealing with another receptionist, Sergio. His demeanour was rude, and when there was a misunderstanding, he made an inappropriate comment, suggesting I would "calm down when you spend the night in jail." This was not only unprofessional but also incredibly upsetting, especially during such a joyful time for our family. I submitted an official complaint about Sergio, but unfortunately, the follow-up was lacking. He continued to give me attitude the next day, and despite my request for an update on my complaint, I never received any acknowledgment or apology. This experience overshadowed the positive aspects of our stay, and it's disappointing that a hotel of this caliber would not prioritize customer comfort and satisfaction. I doubt I will choose to stay at any Barcelo hotel again, especially if they don’t take customer concerns seriously.

Very nice long walks along the cost. Calm and town. Easy to find all you need (shops, gasoline station, restaurants, etc.).