Gubeng Hotels with Airport pickup service

Didn't know what to expect, I booked one night. Boy, how regretful I was. Wish I stayed longer. Bed & pillow were super comfortable. And the surprise? BOLSTER...! I immediately feel at home & indeed, I slept like baby. AC was okay, but the hot water pressure was consistently great, and it made my ritual of hot shower before going to bed perfectly kept. One thing I noticed is how the attention to detail is given to ensure the cleanliness is kept around the clock. 4 times I went to the public toilet and the seat is ALWAYS dry and clean. Yes, I have an serious case of OCD & yet I can't fault the cleanliness. Although a bit dark in Reception desk, Putri the receptionist is always eager to assist. The others need to learn from her professional hospitality attitude. Lobby is small but functional. The Hall meeting room is spacious. My meeting arrangement was easily accommodated and professionally well taken care of by Freshi Moreno. A big thank you for extending your flexibility toward my changing meeting arrangement need. Breakfast selection was varied & satisfying but the group's loud chatters turned off my appetite slightly. Location is great, rate is affordable but at product this good it should've fetched a few more rupiah. Concussion: Stay here. Period. Highly recommended.

Got a transit flight to Makassar on the next day, I decided to stay in this hotel. Location is perfect, inside the Terminal 1 Juanda Airport so no need to use transportation anymore (If your flight domestik). Receptiont named Devi was nice and cheerful, the Bar staff is also awesome. Feels like stay at my home. Thank you guys for your service. Love it so much !

This hotel has been used to be very good in service and facilities, but now it has become less tidy with peeling walls, untidy corridors, less varied and less interesting breakfast menu. The musty smell in the hotel environment and the stench if not managed properly in the future. Thank you

The room setting its not right looks very tight if put the table in front of bed....its hard to move around It must be free excess to bed think about emergency ppl get out from bed will hit the table and the cabinet Safety first ....... Bed sheet not too clean color is become dirty looks Need to put bycline or change Need elevator for old people or ppl with feet problem Reception need in open area not in the hiding place so.ppl more welcoming feelings

The Hotek was well located behind Tungunan Mall. About 5-7mins walk. Opp is a nice coffee place and there’s also a foodcourt at hotel lobby. Room started to age but aircon is cold thou. Good pricing

The room was clean, only the shower in the bathroom came out slowly. The AC is cold. There is lots of food around the hotel. Recommended 👍👍

I know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.

Bathroom so so. Hurry up for Breakfast or you wont have any. In the middle of the town. But you will get many other hotels around. Bussy hospital near by. A few food stal though, if you have a strong stomach..

The hotel location was good and convenient. The staf was sooo friendly and welcoming me like my home always. Larger room, very important the have a good WIFI connection, and there was a proper desk and comfy chair where I could work, which is nice. Breakfast start 6am, which is a good thing. My fav place is ONEDECK gastrobar.. I loveeeed to stay here and I will recommended. Thank you pak Teddy and Team. See you next time..

Highly recommend the Superior Room for an affordable staycation. The breakfast service is nice. But, you have to be patient with the lift and make sure you double check the availability of the non-smoking room before making reservation.