Hotel Ixbalanque
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1 night
1 room, 2 adults, 0 children
All properties in Guatemala City

Hotel Ixbalanque

15 Calle C 7-76, 18 calle A 1, Zona 13, Guatemala City, Departamento de Guatemala, Guatemala
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Amenities
ParkingFree
24-hour front desk
Luggage storage
Airport pick-upFree
Wi-Fi in public areasFree
Airport drop-offFree
Lockers available
Safe at front desk
All amenities
Property Description
Located in Guatemala City (Zona 13), Hotel Ixbalanque is within a 5-minute drive of La Aurora Zoo and Avenida La Reforma. This hotel is 2.4 mi (3.9 km) from Plaza Fontabella Shopping Center and 2.8 mi (4.5 km) from U.S. Embassy in Guatemala.
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6.8/10
Cleanliness6.8
Amenities6.8
Location6.8
Service6.8
All 23 reviews
Surroundings
Airport: La Aurora International Airport
(540m)
Landmarks: Club La Aurora
(220m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room
1

Standard Room

1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Cable channels
Wi-Fi in room
Room Details
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Standard Room
1

Standard Room

1 King bed and 1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Cable channels
Wi-Fi in room
Room Details
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Family Quadruple Room, Non Smoking
1

Family Quadruple Room, Non Smoking

2 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Cable channels
Wi-Fi in room
Room Details
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Family Room, 2 Double Beds, Non Smoking
1

Family Room, 2 Double Beds, Non Smoking

2 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Cable channels
Wi-Fi in room
Room Details
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Basic Queen Room-Non-Smoking
2

Basic Queen Room-Non-Smoking

1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Cable channels
Wi-Fi in room
Room Details
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Basic Triple Room, Non Smoking, Shared Bathroom
1

Basic Triple Room, Non Smoking, Shared Bathroom

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
TV
Cable channels
Wi-Fi in room
Electric fan
Room Details
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Guest Reviews

6.8/10
23 reviews
Verified Reviews
  • Cleanliness6.8
  • Amenities6.8
  • Location6.8
  • Service6.8
Average for similar properties in Guatemala City
Most Mentioned
AI Summary
Convenient airport proximity, safe family-friendly environment, and efficient Uber use. Guests appreciate friendly service, assistance with transfers, and activity suggestions.
S‍a‍r‍a
April 12, 2025
It was very convenient to the airport and had a great airport shuttle. It also had the size of rooms we needed. The woman at the desk, Gloria I think, was so very helpful.
R‍i‍c‍h‍a‍r‍d
March 15, 2025
I can’t believe what I spent for this third class hotel. In my opinion, they should charge no more than half the price. You can’t use your credit/debit card.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
March 14, 2025
Paid for a 67Q room. Got a 30Q bed. No towel or soap for the shower “Free continental breakfast” was a piece of toast.
W‍i‍l‍l‍i‍a‍m
February 23, 2025
Excelente
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V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
January 24, 2025
Friendly staff. Cozy and close to airport
C‍h‍r‍i‍s‍t‍i‍a‍n
November 18, 2024
No pude entrar, cuando fui me dijeron que no habia cupo y tuve que buscar otro lugar
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A‍s‍h‍l‍e‍y‍ ‍U‍l‍i‍s‍i‍s
June 14, 2024
Great for the price Fantastic the staff was great and friendly
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
February 14, 2023
Probably ripped off. I had to use my credit card to pay as I didn't have cash. The hotel staff member (who didn't speak any english) told me that they charged fees for using your credit card. Fine, I assume there will always be a fee of 5% or so. However it was 10%, plus some other fee that I didn't understand, plus an expensive exchange rate that they charged. The amount ended up DOUBLING the cost of my stay, from $25 US to about $50. I feel like I got ripped off. Also, I needed a shuttle at 4am to catch my flight. I told him this the night before. At 4am I went to the front desk, had to wait for him to wake up, and then call an uber. Eventually leaving around 4:20, rushing through the airport to get to the gate. A little unprofessional. The room and the bed was comfortable but as others stated, you can hear everything in the hallway and can hear other guests coming in late at night. Due to this all I wouldn't stay here again.

Services & Amenities

More Amenities
Internet
Parking
Transportation
Front Desk Services
Languages Spoken
Public Areas
Cleaning Services

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Please contact the hotel for details on their child and extra bed policies.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeWestern
AgeFee
Adult
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Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedFree

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 10
Located in Guatemala City (Zona 13), Hotel Ixbalanque is within a 5-minute drive of La Aurora Zoo and Avenida La Reforma. This hotel is 2.4 mi (3.9 km) from Plaza Fontabella Shopping Center and 2.8 mi (4.5 km) from U.S. Embassy in Guatemala.

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).

Stay in one of 10 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Hotel Ixbalanque?

The cancellation policy for Hotel Ixbalanque varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Ixbalanque?

Standard check-in time at Hotel Ixbalanque is 14:00-24:00 and check-out time is 12:00.

Does Hotel Ixbalanque provide breakfast?

Yes, Breakfast is offered at Hotel Ixbalanque. Breakfast option(s): Western.

Can I bring my pet inside the Hotel Ixbalanque?

Pets are allowed on request at Hotel Ixbalanque. Charges may be applicable.

How far is the Hotel Ixbalanque from the closest airport?

The closest airport is La Aurora International Airport, and it is about 8 mins from hotel on foot (540m).

Is airport shuttle service offered by Hotel Ixbalanque ?

Yes, at Hotel Ixbalanque, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportLa Aurora International Airport
Distance to Airport0.54KM
Average Price FromPHP12087
Hotel Star Rating2