The Westin Camino Real, Guatemala
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1 room, 2 adults, 0 children
All properties in Guatemala City
The Westin Camino Real, Guatemala
No.1 of Premium Hotels in Guatemala City
14 Calle 0-20, Zona 10, Guatemala City, Departamento de Guatemala, 01010, Guatemala
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Amenities
Outdoor swimming pool
Casino
Sauna
Spa
Massage room
Gym
Private parkingFree
Car rentals
All amenities
Property Description
Located in Guatemala's most exclusive and modern district, minutes from local shopping, upscale restaurants, shopping galleries and entertainment. The Westin Camino Real, Guatemala is a stylish hotel and convention complex. Guests will enjoy our location, convenient to business and local culture. Offering a variety of services to make your stay more relaxing, guests will leave The Westin Camino Real, Guatemala feeling refreshed and reinvigorated. Spend the day by our outdoor heated pool, enjoy a game of tennis or squash, or renew your body and mind in our state-of-the-art fitness center. Use our business center to take care of any last-minute details for that perfect event.Our 279 guest rooms are beautifully appointed, featuring a classic European décor. Contemporary amenities include satellite television and dual-line telephones.
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8.5/10
Excellent location, good front desk service attitude
All 109 reviews
Surroundings
Airport: La Aurora International Airport
(4.5 km)
Landmarks: Épica Eventos y Convenciones
(370m)
Landmarks: Milyuna (antes 1001 Noches)
(380m)
Landmarks: Jardín Casa Ariana
(520m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Westin Club, Executive Level, Guest Room, 1 King, High Floor
1 King bed
Has window
Non-smoking
Private toilet
Daily housekeeping
Check Availability

6
Deluxe 2 Queen Room
2 Queen bed
28-35m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

7
Westin Club, Executive Level, 1 Bedroom Junior Suite, 1 King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Executive King Room With City View
1 King bed
28-35m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Private toilet
Check Availability

7
Westin Club, Executive Level, Guest Room, 2 Queen
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

7
Deluxe King Room
1 King bed
28-35m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability
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Guest Reviews
8.5/10
Very Good
109 reviews
- Cleanliness8.4
- Amenities8.5
- Location8.6
- Service8.3
Average for similar properties in Guatemala City

Review summary
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Service Quality: Many users praised the overall service, describing it as exceptional and professional. There were instances of staff being particularly helpful and accommodating at the front desk.(based on 3 reviews)

Guest User
July 8, 2025
This was my third visit. I booked 2 nights and stayed on the 7th floor. On the second day, around 2pm, I went out and asked the cleaning lady on the 7th floor to clean the room. I came back around 6:30 and my Samsung Galaxy Buds Pro 3 were lost. Fortunately, I left my phone in the carrier when I went out, and the attached photo shows the last Buds Pro opening time taken by the hotel.
It was 3:35pm, exactly when we were out.
I asked the hotel to go down and check the camera, but all they said was that they would check and send me an email. As a traveler, I had to take plane and finally they never replied mail.
I always had good memories, but I will never go back because of this opportunity
.
The hotel's customer service was very disappointing and the atmosphere was like they didn't care. I really do not recommend this hotel.
Everyone visiting this hotel, please be careful.

Seula
June 9, 2025
매우 만족.
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Kimi Santiago
September 10, 2024
Excellent location, good front desk service attitude
Original TextTranslation provided by Google

Guest User
July 5, 2024
Cleaning begins when guests check in. Ask guests to wait at the front desk for the normal time when checking in. The first room I was given was outside the window in a narrow inner courtyard with poor air circulation and sight lines... Needless to say, I went to the front desk to change rooms. The other female leader at the front desk was more enthusiastic and more enthusiastic than the first female staff member. Much better, but still waiting for the room to be ready before check-in. My check-in time was nearly 8pm. I want to ask: Does a five-star hotel not clean the room in the afternoon? Do you have to wait until guests arrive to clean?
Original TextTranslation provided by Google

Anonymous User
June 27, 2024
The terrible service, they did not attend to my family and the breakfast was not even passed when it was paid, they left and did not say anything as it was like the first time it was good. Attended good service perhaps it is the staff on this day June 26
Original TextTranslation provided by Google

JOSHUA DONATO CUEVAS
June 11, 2024
Very good hotel near the airport in Guatemala City, varied breakfast
Original TextTranslation provided by Google

ERICK HIRLEMANN
April 29, 2024
Excelente
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Sally
January 29, 2024
The service is good overall, nothing to complaint about. Second time staying at this hotel and for sure will come back again. Thanks
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Casino
Sauna
Spa
Massage room
Gym
Private parking
Free
Car rentals
Bar
Tennis court
Squash court
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Additional charge

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Additional charge
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Health & Wellness
Spa
Tennis court
Squash court
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Activities
Casino
Public Areas
No smoking in public areas
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Braille signs
Handrails on stairs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Children 17 years old and under | US$15.00 (approx. PHP 872.63) per person |
Adult | Set menu:US$20.00 (approx. PHP 1,163.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2002
- Renovated: 2015
- Number of Rooms: 279
Located in Guatemala's most exclusive and modern district, minutes from local shopping, upscale restaurants, shopping galleries and entertainment. The Westin Camino Real, Guatemala is a stylish hotel and convention complex. Guests will enjoy our location, convenient to business and local culture. Offering a variety of services to make your stay more relaxing, guests will leave The Westin Camino Real, Guatemala feeling refreshed and reinvigorated. Spend the day by our outdoor heated pool, enjoy a game of tennis or squash, or renew your body and mind in our state-of-the-art fitness center. Use our business center to take care of any last-minute details for that perfect event.Our 279 guest rooms are beautifully appointed, featuring a classic European décor. Contemporary amenities include satellite television and dual-line telephones.
Frequently Asked Questions
What is the cancellation policy for The Westin Camino Real, Guatemala?
The cancellation policy for The Westin Camino Real, Guatemala varies depending on the type of room and booking conditions.What is the cancellation policy for The Westin Camino Real, Guatemala?
What are the check-in and check-out times at The Westin Camino Real, Guatemala?
Standard check-in time at The Westin Camino Real, Guatemala is 15:00 and check-out time is 13:00.What are the check-in and check-out times at The Westin Camino Real, Guatemala?
Can I bring my pet inside the The Westin Camino Real, Guatemala?
As much as we love pets, unfortunately, we are unable to accommodate them in The Westin Camino Real, Guatemala.Can I bring my pet inside the The Westin Camino Real, Guatemala?
How far is the The Westin Camino Real, Guatemala from the closest airport?
The closest airport is La Aurora International Airport, and it is about 12 mins from hotel by car (4.5 km).How far is the The Westin Camino Real, Guatemala from the closest airport?
Is airport shuttle service offered by The Westin Camino Real, Guatemala ?
No, the The Westin Camino Real, Guatemala doesn't offer airport transfer services.Is airport shuttle service offered by The Westin Camino Real, Guatemala ?
About This Property
Nearest Airport | La Aurora International Airport |
---|---|
Distance to Airport | 4.49KM |
Average Price From | PHP14173 |
Hotel Star Rating | 5 |