Guatemala City Hotels with Bars

Great service, Freddy and jaisel helped us marvelously! Food and service always great. We love to come and know that the menu is always going to be high-end and also the service is phenomenal. We prefer to stay in this hotel, not only for the room rooms but also for the service and the food in the restaurant Hibiscus!

The hotel itself is fine, reasonably close to the airport; this is essential due to the horrific traffic during rush hours in this overcrowded city. But Do Not Eat here. Their restaurant is likely to become known as Worst Western Plus soon. With a limited menu, you'd think their cooks could handle the entrees, but that is not the case--they are incompetent and amateurish at best. We attempted to order pizzas but after a few minutes were told we'd have to wait 2 hours since the oven was broken. So we ordered some pasta entrees listed, and were served inaccurate items and very poorly prepared food. Stay here if you want, but eat at one of the nearby chain restaurants instead. The Best Western chain will truly be ashamed if they check out their restaurant on this property.

I called this place to make sure my family members would be able to check in with no issues. As a diamond member I’ve never had issues like this. I booked the reservation and added the person that would be checking in. Not thinking that I needed to put the number of people in the room because I purchased the type of room I needed that accommodated 3 guest. My mother in law and brothers in law were picking up my daughters from the airport the following morning so I had my in laws check in. When they got there to check in the front desk wanted to charge us 35 per person. I specifically paid 15k points that accommodated 4 and it was only 3 guest. It didn’t matter whether it was 2 or 3 on the reservation the points were the same. But there they wanted to charge 35 per person. Then as diamonds we normally get something like breakfast. Well the front desk made sure they told my 76 year old mother in law, no breakfast is allowed for them. I am extremely upset with how they were treated. I don’t care if we purchased the breakfast the fact that they immediately said to them and no breakfast for you all made it seem Like they were allowed to dine. Never using this place ever again.

Advantages: safe location, convenient to the airport, delicious dinner, professional service, comfortable room. Highlights: Breakfast is extremely rich and high quality, comparable to the most luxurious hotels. Disadvantages: The bathtub is shallow and uncomfortable Overall: extremely satisfied, will come again

Located in the 10th district of Guatemala City's safest area, the hotel room is a suite with a restaurant bar, gym, and facilities equivalent to the domestic four-five-star hotel. It is a relatively high-cost hotel among the 10 district hotels. Five hotels eventually chose us here and are highly recommended to everyone.

My room had 3 double beds with a sofa and a huge TV. The view was straight into the Courtyard Marriott across the street. However it was very comfortable. There are dozens of restaurants within walking distance. the Oakland mall and Dollar City are about 15 mins walk from the hotel.

The breakfast is very good. The location is very good. The front desk and restaurant waiter are warm and patient. The luggage storage and hotel driver transfer service are also in place. This is a great hotel. If you come again next time, definitely choose this hotel.

Cleaning begins when guests check in. Ask guests to wait at the front desk for the normal time when checking in. The first room I was given was outside the window in a narrow inner courtyard with poor air circulation and sight lines... Needless to say, I went to the front desk to change rooms. The other female leader at the front desk was more enthusiastic and more enthusiastic than the first female staff member. Much better, but still waiting for the room to be ready before check-in. My check-in time was nearly 8pm. I want to ask: Does a five-star hotel not clean the room in the afternoon? Do you have to wait until guests arrive to clean?

After comparing the official website and Ctrip, I think Ctrip booking is done in seconds. The front desk staff is very enthusiastic and the room is very clean. The only thing to complain about is that the front desk is on the top floor instead of the first floor. We arrived at around 9pm, and there was no staff downstairs to help with luggage... The location is in the city center, and it is very convenient to go to the airport. Go downstairs and turn the corner to the church square, where there are many delicious foods. Find an open-air location in the evening, it is very photogenic.

Its a good Hotel i find improvement, every time i visit this hotel, I will recommend this hotel, very safe, nice rooms, good service, friendly people in the front office, have Airport Pick and Drop at just 80Quetzals, i will always stay here.