Hotels near Parque Ambiental, Guaratingueta

The hotel is at a point that all walking outs are ingrate, I went with a person of age, so it's good to inform. The hotel appears to be new, but the lift does not have the flow of a weekend, it has capacity for 4 people, but it is very slow, in addition some children were playing down and up. The room for 3 people is wide, we stay in front so it has a small shock, but the view is bad, the TV was with a horrible shadow and with a weak control battery. The bathroom door was open and the handcuff was hanging from the wall. There was only one face towel and one handcuff per person, without extra. The light of the corridor was not working because the presence sensor was broken. The dinner I'll detail it even more: salad of awful, mass with milk cream juice, no flavor, the sweet roller and cheese was orange, no food conditions; the hot meals were cold, the coffee was frozen. The table was like vomiting, sorry for the comparison, so bad that when a lady arrived (as if she was a manager) she asked to change the time. There was a drip of infiltration at our table, and we pulled the chair as much as it had to turn away; and Sunday morning breakfast was too bad, I don't know whether for the number of guests or what. There were no clean cups and cups, much of the meal was missing and late to rest; there was a hair thread on the melon plate; the fruit was cut grossly and in any way; there was no ice to include in the drinks. There was no hot milk and when they rested, the cups were finished. The place where coffee was served was unclean, by the floor, on the bank, there was a container pinging on the server. Finally, by the value of the daily, R$450, I thought it would be better. Not because the payment is made at the check-in.

A nosso check-in às 19:00h em duas pessoas pra dividirmos um quarto que tem duas camas de solteiro e uma de casal. Só nos deram uma chave. Sendo que a chave já está junto com o cartão. E esse cartão é para acionar a energia do quarto (exceto frigobar). E nós temos dois celulares, os quais já estavam sem bateria pois utilizamos os mesmos o dia inteiro. E no quarto só tínhamos uma tomada e outra no banheiro. E nós tínhamos que carregar tb um fone de ouvido que adquirimos. Porém isso não foi possível, pois tivemos que sair e tiramos o cartão do leitor da porta e logo tudo foi desligado no quarto. Ao voltarmos da rua liguei na recepção e reclamei, pois os mesmos deveriam nos ter fornecido um cartão a mais pra podermos carregar os aparelhos e ele disse que infelizmente isso não é possível devido a economia de energia. Me emprestou um adaptador pra carregar três aparelhos de uma vez porém só enquanto estamos no quarto. Fora disso não seria possível.

The hotel is good, but quality has fallen very much. It has no more breakfast, they are rented for season, people without masks in the lift, smell of cigarette. Perhaps for the cowdry they had to re-invent, but it was necessary to improve for what it charges.

I know the Ibis network for a long time, even before it was established in Brazil. I travelled a lot across Europe, especially France, hosting the hotels of the network. And when I died in Brazil, I often came to Rio and stayed in Ibis Santos Dumont. I am a member of Silver and I know that the great triumph of the Ibis is simplicity. Hotel to spend one or two nights with comfort, cleanliness and careful staff. My stay at Ibis Lorena was that, one night only ... but simplicity is not synonym of dismissal. When a client calls to make reservations, the attendant cannot assume he will want breakfast. You have to ask. Fortunately, the boy at the reception at the time of the charge asked me and I answered that he didn't want breakfast. The price is another, is it? And more: when the hotel stops having cabins in the rooms, something is out of order ... It's not precious. But it makes it clear that the chain is not paying attention to its guests.

Excellent location. Good service quality. Good service.