Atour Hotel Guangzhou Baiyun Guanghua 1st Road Reviews
Atour Hotel Guangzhou Baiyun Guanghua 1st Road
No. 23, Songyuan Middle and Western Street, Pingsha Village, Jinhe Street, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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Atour Hotel Guangzhou Baiyun Guanghua 1st Road Guest Reviews
4.9/5
Perfect
188 review
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Verified reviews
Location4.8
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(188)
Positive reviews(187)
Reviews with photos/video(35)
Delicious breakfast(16)
Friendly front desk staff(13)
Quiet & comfortable(11)
Many amenities(8)
Good sound insulation(7)
Large rooms(7)
Awesome gym(6)
Has rooms for families(5)
Negative reviews(1)
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travelers
7 review
2.7/5
Posted on Sep 25, 2024
Just average hospitality but amazing hotel
Response from Property: Dear guests: Hello! Thank you for choosing ATOUR! What we want when traveling abroad is a comfort, what we want is a cordial, what we want is a warmth, how can we not try to meet your wishes, because this is also our wish, I hope everyone who comes to ATOUR is happy
Guest User
Superior Queen Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Awesome stay
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
angeltso
Jimu Bathing Suite
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Sep 23, 2024
🆘This is a seriously underrated family hotel‼ ️
🌸Unexpected! Unexpected! !
His hotel is more detailed and warm than many family hotels.
I was really surprised this time
Complete facilities and good comfort
I especially like his book library (can be borrowed)
🔸About the room type: Jimu Bath Suite
Everything is just a cloud~ The two kids want to take a bubble bath in the bathtub🛁
So I didn’t choose a family room, so I asked customer service to help arrange it into a family room.
The service is really considerate and full of details🈵
Children's supplies, small children's paradise, two of them are useless after entering the room📺
Reading, playing ⛺, building blocks, the little yellow duck in the sink is also fun (it will move when you turn on the faucet), bubble bath 🛁 (bring your own bubble shower gel)...
🔸About laundry
24-hour laundry service, placed directly in the laundry room
Just fill in the laundry instructions
There is a robot to help deliver the goods to the door.
The moment they opened the door and saw the robot, the two kids jumped up with joy...
🔸About the gym
Right next to the laundry room, treadmills, bicycles, weightlifting...
Towels and mineral water are also provided
🔸About late night porridge arrival
This is so friendly for 🈶baby guests!
Xiaobao likes millet porridge and various steamed buns.
🔸About breakfast:
From 7 a.m. to 11 a.m., nutritious food, not only 🈶Chinese and Western dishes
All kinds of steamed food, porridge, noodles and rice.
🏨: Atour Hotel Guangzhou Baiyun Guanghua 1st Road
📍:Building B, No. 23, Songyuan Zhongxi Street, Baiyun District, Guangzhou City
✈️: 18 kilometers (20 minutes) from Guangzhou Baiyun International Airport by car
🚅: Guangzhou Baiyun Station (25 minutes)
Original TextTranslated by Google
6/18
Response from Property: My dear, I was very happy to give you full praise and affirmation. Duoer was very touched. The text of the comment can very well reflect your recognition of Duoer, I am really happy! The hotel has a bamboo room for you to read, You Chuchen provides laundry, You Xiangzhao provides a hearty and healthy breakfast, the room provides body wash and body care, and there are also books for you to read. Atour focuses on hotels, but we start from the hotel, not just the hotel. Attentive service, sweet smile, and considerate authorization will make you feel like going home. We are waiting for your coming again!
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I have stayed at Atour in different cities many times, and this is the most comfortable Atour experience🥹The lobby is very clean and warm, smells good, and the design is beautiful and good! The guys and girls are kind and warm, serve with smiles, and there are many books to borrow.
The gym 🐮🍺 also has a gantry! Dumbbells, treadmills, bicycles, yoga blocks, yoga mats, and elastic bands are really nice details. Water and towels are also available.
The room is huge! It's bigger than other Atour hotels I've stayed at. The large windows are very open and comfortable. The hygiene is not to mention. I am a picky woman and didn't find anything wrong with it. The cotton seed bedding is quite comfortable! The laundry service is also great, washing and drying are delivered to the room. The most popular one is the deep sleep pillow. When I woke up the next day, I immediately placed an order for the full price and took one home hahahaha
Eat🍽️Breakfast is rich, including Chinese and Western dishes, fruit salads, freshly cooked wonton noodles, freshly fried egg sausages, and a coffee machine! It’s also very stable☕️There is porridge and snacks for late night snacks
A minor problem is that the TV and mobile screen projection connection is sometimes disconnected, but the impact is not big ~ overall the experience is very good! Come again next time!
Original TextTranslated by Google
6/18
Response from Property: Thank you Duoduo for your kind praise. We have forwarded your feedback on the TV problem to our engineering team for processing. In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. We hope to meet you again!
Xiaolangdadada
Jimu Family Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
🔍I accidentally discovered that the newly opened Atour Hotel on Guanghua Road has a little yellow duck parent-child room that my kids like🐣With expectations🤩Let'sgo
The hotel really surprised us🪄🪄🪄the sense of detail🈵
The parent-child room specially designed for children is full of fun and creativity🤩🤩🤩
Brother Kid is very busy❗️❗️❗️
🎉🧸🪆🪅🎨Open🔛 unlimited joy💥💥💥
The room is spacious and bright, with complete facilities. Not only does it have comfortable beds, it is also equipped with a small tent ⛺️ building block table 🪅 rocking horse and other toys 🧸
🐣The entire theme of Little Yellow Duck runs throughout, from baby slippers to bubble shower gel, every aspect reflects the care for children🎨
There are also children's picture books in the room so that children can enjoy reading while traveling.
🌠The Atour Hotel on Guanghua 1st Road has also upgraded its bedding with the Deep Sleep Temperature Control Mattress ➕ Deep Sleep Pillow Pro, Ps most other hotels do not have it yet.
In addition to comfortable accommodation, the hotel also provides a series of considerate services.
📝Provide 24-hour free laundry service
📝Robot delivers express takeout
📝Delicious late night canteen ~ light and delicious porridge and steamed buns
📝The buffet breakfast is rich and diverse, combining Chinese and Western styles to meet the needs of different tastes
📝Provide various gym equipment for athletes to check in
🎉🎉🎉This happy family trip to Guangzhou🎈
It was given by Atour Hotel Guanghua all the way💝💝💝
Original TextTranslated by Google
6/15
Response from Property: Wow~, it’s a perfect five-point review. Duoduo is really happy and excited to receive such a detailed review from you. I really can’t answer it in words! We are very glad that you can recognize Atour so much. Atour has always advocated neighborhood service. We hope that you can feel the warmth of "home" when you come to the hotel. Your comfort in staying with us is what we pursue. When you arrive at our hotel , it feels like returning home, because we serve our guests as family members, and we will definitely make your stay comfortable. If you are hungry at night, you can go to the restaurant on the ninth floor from 9:30 to 11pm, where Duoer will prepare a late-night porridge course for you. Duoduo, we are waiting to meet you again, so let us become close friends!
Shilaoye
Jimu Bathing Suite
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The room was very clean and bright, and I felt very comfortable when I moved in. The toilet was also equipped with alcohol wipes for wiping the toilet seat. I ended up wiping the pp without reading the words... Atour's service is still as good as ever
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Response from Property: Dear guest, thank you for choosing Duoerjia! Your word of "comfort" is like a warm current in winter, which warms our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five points next time! Wish you: Be well!
Guest User
Jimu Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel staff are enthusiastic and patient, and the room is much larger than the same room type in ordinary hotels. Rhinitis patients have certified that the room has no peculiar smell. When booking, you can make a note whether you need an air purifier. The Atour deep sleep mattress and deep sleep pillow are very comfortable, and the windows are triple-layer soundproof glass, which is very effective and makes you have a good night's sleep. The hotel is also equipped with a gym and a 24-hour free laundry room. The waiters can also come to collect clothes. The breakfast is also very rich, including old Cantonese breakfast and Western simple meals. There are many choices. Overall, it is the best choice for travel and accommodation.
Original TextTranslated by Google
6/12
Response from Property: Hello, dear guest! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Duoer strives to continuously create a warm and comfortable living environment for its guests, and meets the requirements of different guests with the highest cost performance. Looking forward to your visit again!
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
5 review
4.5/5
Great
Posted on Oct 5, 2024
The facilities are very new and all are smart.
The room is big and the light-blocking part is also good
Very clean
The staff are very enthusiastic and proactive, and they are very proactive in solving any problems.
The guy at the front desk was very serious and thoughtful. He poured me several glasses of water.
Time is too tight. I didn’t experience breakfast, gym, laundry, etc.
All in all, it was a comfortable stay and very cost-effective.
Original TextTranslated by Google
Response from Property: Hello dear! Thank you very much for choosing to stay at Duoerjia and sharing your stay experience. I'm really touched by your review. I'm glad that the hotel can bring you a wonderful time during your trip. Your appreciation really gives us a great encouragement, and we also thank you for your valuable opinions. We will definitely do better and hope to receive a perfect score of five from you next time! You are welcome to come home and visit us often!
Luomengnuosuofufazheng
Jimu Family Room
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Finally, there is a satisfactory hotel to stay in near Jianggao. The children commented that it is the best hotel they have ever met. The fully functional gym, rich breakfast, and unrivaled 2-meter bed made the whole stay full of surprises.
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6/8
Response from Property: Thank you for your 5-point review of Duoer. Your recognition is Duoer's goal and motivation. Duoer believes that guests are family members, so that every trip you take feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again. Duoer is waiting for your return!
Guest User
Superior Queen Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Miss Xiao Tong is very enthusiastic and helped me solve a lot of problems. I like her very much🫰
Facilities: Very well-equipped and suitable for check-in
Hygiene: The environment is neat and tidy. Auntie is very good at hygiene and is very enthusiastic.
Environment: The environment is quiet and comfortable, and I sleep very comfortably
Service: Very good service attitude
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Moxianbaobaozhuzhu
Superior Queen Room
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel service is warm and polite, the hygiene is clean and tidy, the bedding is soft and skin-friendly, the room is large and well-lit, warm and spacious, the time is rushed and there is no banner, the service attitude of Ding Che at the front desk is very considerate, thumbs up, oh, the pillow is good, and there are two latex pillows👍🏻
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Jimu Double Bed Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The hotel is really nice. I specially chose a little yellow duck-themed parent-child room. The hotel lobby is equipped with a book bar. There are various books, as well as picture books that children like. As soon as my daughter entered the hotel, she rushed to the book bar to read. She is a mother in Taizhou.
The hotel room is large and the parent-child room is equipped with a small tent, building block table, rocking horse, and children's basketball stand. My daughter had a great time playing. It also comes with little yellow duck baby slippers, which is so considerate!
The room is well soundproofed and the bedding is very good. The mattress is moderately soft and hard. I slept until dawn. There is wireless charging on the bedside table 👍
The water bar area in the room provides hanging coffee, tea bags, biscuits, cola, oolong tea, and mineral water.
The buffet breakfast🥣 is very rich, Chinese and Western style + Cantonese style steamed pastries, and my favorite tofu pudding can also be taken away. There is also free late-night porridge for late night snacks🥣 It's so considerate~
There is also a robot service, fitness area, and self-service laundry area, which is really convenient!
Original TextTranslated by Google
Response from Property: Duo'er is very happy to receive your recognition. Duo'er's Hotel is a humanistic hotel with the theme of reading and local photography. Duo'er believes in neighborhood service, making every trip you have a feeling of coming home and caring for your family. Thoughtfulness, care, and warmth are the most sincere gifts for you. If you have any questions during your stay, please call the front desk number "0". Duoer is online 24 hours a day. Your praise is the greatest encouragement to Duoer. Duo'er has not forgotten its original intention and will continue to work hard to provide you with a more perfect stay experience. Welcome to Duo'er's home often
Naisitumiqiu
Jimu Double Bed Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel is elegantly decorated and pleasing to the eye. The staff are very polite and the overall environment is good. The room is clean and tidy, and disposable cups and free drinks are provided. The takeaway is delivered by a robot, and the bedding is very comfortable to sleep on~
Original TextTranslated by Google
6/7
Response from Property: Dear Duo friends, thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Duo will be the warmest and most unique one in your memory! Come home often and wish you well!
Guest User
Executive 2-bed Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Service: Very good. Everyone is smiling and patient. They also help wash and fold the clothes and send them back to the room.
Hygiene: Very clean, the scent in the lobby is particularly good
Environment: It is newly opened, so the facilities are very new. The fireplace and library corner in the lobby are very warmly designed, and books can be borrowed for free.
Facilities: There are many varieties of breakfast, delicious! There is also a 24-hour free gym. The bedding is very comfortable. The three-layer glass in the room is very soundproof. It's very quiet to sleep at night.
The price/performance ratio is indeed very high, better than other Atour...recommended! It’s very convenient to travel anywhere nearby, and it happens to be right next to the highway entrance. I’ll come back next time!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.
Guest User
Executive 2-bed Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 18, 2024
It can be said that this is the best Atour hotel I have ever stayed in, bar none!
Environment: The room is very clean, spacious and bright, and the bed is very big! ! The bedding is also very comfortable. According to the lady at the front desk, the latest deep sleep temperature-controlled mattress and deep sleep pillow pro are used, which are great👍🏻The toiletries are also fragrant, and the bedside table also has a wireless charger, which is very practical
Facilities: The free gym and free laundry room are so fragrant. After washing, the lady will fold it and send it to my room 🥰 The breakfast is also very rich, with both Chinese and Western styles, which can satisfy different people's different tastes, and there is also freshly ground tofu curd. Very delicious!
Service: The staff at both the front desk and the restaurant are very enthusiastic and considerate, making people feel like they are at home ~
The most important thing is that the price/performance ratio is too high! To have such an experience at this price is beyond my expectations! It's also very close to the airport and Baiyun Station. It's just off the expressway. I will definitely choose Atour next time I come to Guangzhou🤩
Original TextTranslated by Google
6/9
Response from Property: Dear Duoyou, thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t let go of, and every hotel has its sweet and warm memories. I hope Atour will be the warmest and unique one in your memories. ! Looking forward to seeing you again, I wish you well!