To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(300)
Positive reviews(284)
Reviews with photos/video(50)
Awesome amenities(41)
Great location(22)
Delicious breakfast(16)
Many amenities(11)
Strange smell in room(10)
Friendly front desk staff(10)
Loved the view(8)
Perfect for business trips(6)
Negative reviews(16)
Jack and Paige
Studio Deluxe
Stayed in Nov 2024
Couples
23 review
4.7/5
Amazing
Posted on Nov 6, 2024
A really great hotel. Many amenities, and the pool was great, sad that the outside pool is closed though. Breakfast was great, lots of variety
Response from Property: Dear Guest: Thank you for leaving a detailed opinion of our apartment. We appreciate your feedback and the information you provided about your experience. Hope you can enjoy timeless class and elegance artfully woven into your every stay with Ascott. Thank you again for choosing Ascott Pazhou Guangzhou. We sincerely look forward to your next visit!
Quelim Rodrigues
Studio Executive (River View)
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Amazing hotel and service! Location very convenient. I will come back for sure when I come to GZ.
Response from Property: Warmest Greetings from Ascott Pazhou Guangzhou. On behalf of the entire team at Ascott Pazhou Guangzhou, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest.We are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Once again, thank you for choosing Ascott Pazhou Guangzhou. We look forward to the opportunity of welcoming you back for another exceptional stays.
POLINA
Studio Deluxe
Stayed in Aug 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Sep 2, 2024
I totally enjoyed my stay in the Ascott service apt. the rooms are exactly like you see them on photos. hotel is brand new, everything is super clean. There was always somebody with decent level of English, which was a great help. my personal downside was that the swimming is not open yet, and I particularly wanted to enjoy the pool and the view...can't wait for it to open! photos attached are the view from lounge on 24th floor
Response from Property: Warmest Greetings from Ascott Pazhou Guangzhou. On behalf of the entire team at Ascott Pazhou Guangzhou, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest. Please be kindly informed that our swimming pool is under maintenance till October. Once again, thank you for choosing us. We look forward to having you back at Ascott Pazhou Guangzhou.
Anonymous User
Studio Deluxe
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 28, 2024
One word : AMAZING 🫶 probably one of the best hotel/service apt we’ve ever stayed in. The room was very comfy and the appliances worked really well. But i have to give it up to the staffs, they’re all amazing. The bellboys, the front desks, even the housekeeping were incredibly nice and very attentive. Thank you to our front desk Amy, who has really helped us throughout everything, such a wonderful person! Amy, Ryan, all of the front desk are very helpful! It was lovely to meet you all!!
The bellboys are also very attentive, they even helped us to call our taxi that stopped pretty far from where we were supposed to be picked up! We really appreciate it.
The houskeepers are also very thoughtful, they came to our room to ask if there was anything that we needed more and gave us many amenities! Thank you to the 阿姨s!!
We would definitely comeback in the future!! We would definitely give you guys 6 stars if we could 😉 Much love from 1506!
Response from Property: Warmest Greetings from Ascott Pazhou Guangzhou. On behalf of the entire team at Ascott Pazhou Guangzhou, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest.We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Once again, thank you for choosing Ascott Pazhou Guangzhou. We look forward to the opportunity of welcoming you back for another exceptional stays.
Tim Shun Ho
Studio Deluxe
Stayed in Sep 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Good location
Response from Property: Hello! Thank you for your support of Ascott Pazhou Service Apartment Guangzhou! Your satisfaction is our motivation! The apartment is surrounded by supporting facilities such as dining, entertainment, shopping, and cultural and art parks. Within 2 kilometers, there are Padi Beer Cultural and Creative Park, Pearl River Night Tour, Wanlinghui, Taikoo Hui, Ersha Island Art Park, etc., providing guests with Create a comfortable and convenient fashionable life circle. We will continue to provide better services to our guests and hope you can continue to support us!
DHolland
Studio Deluxe
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Decent location, great service and staff, and very clean! I had some concerns before checking in, but honestly everything was so good here. The room is a little small for a hotel room, but it's sufficient. The AC works amazingly, there's a fridge with freezer, a stovetop, and a washer. If you want to splurge on a place to stay but cut costs elsewhere, this feels like a good choice.
Response from Property: Thank you for leaving a detailed opinion of our apartment. We appreciate your feedback and the information you provided about your experience. Hope you can enjoy timeless class and elegance artfully woven into your every stay with Ascott. Thank you again for choosing Ascott Pazhou Guangzhou. We sincerely look forward to your next visit!
Ange Dorine
Studio Deluxe
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
My family and I so much enjoyed the stay that we decided to add one more day! Travelled with a 6months old baby and everything went smooth. A big shout out to Ryan and his coworkers! Will definitely come back!
Response from Property: Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.Once again, thank you for your valued patronage. From all of us at Ascott Pazhou Guangzhou, we look forward to welcoming you again at any one of our serviced residences.
Alex Kotlov
Studio Executive (River View)
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 1, 2024
A little bit far from metro if you prefer walking. But everything else is great.
Response from Property: Thank you for leaving a detailed opinion of our apartment. We appreciate your feedback and the information you provided about your experience. Hope you can enjoy timeless class and elegance artfully woven into your every stay with Ascott. Thank you again for choosing Ascott Pazhou Guangzhou. We sincerely look forward to your next visit!
Guest User
Studio Deluxe
Stayed in Jul 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jul 21, 2024
Excellent service! The staffs are extremely helpful helping us to communicate with the drivers. Highly recommended!!!
Response from Property: Greeting from Ascott Pazhou Guangzhou. We appreciate for your feedback and the experience you shared sincerely. We are glad to you have a good experience in our apartment. Your supporting is the best power for us. We’ll keep and improve our good service quality. We wish you have good stay in our apartment all the time. Looking forward to seeing you again!
Samir Helidon
Studio Deluxe
Stayed in Oct 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 5, 2024
it was a very good location, very convenient and clean
Response from Property: Greeting from Ascott Pazhou Guangzhou. We appreciate for your feedback and the experience you shared sincerely. We are glad to you have a good experience in our apartment. Your supporting is the best power for us. We’ll keep and improve our good service quality. We wish you have good stay in our apartment all the time. Looking forward to seeing you again!
Guest User
Studio Deluxe
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Good services n qualities
Response from Property: Thank you for leaving a detailed opinion of our apartment. We appreciate your feedback and the information you provided about your experience. Hope you can enjoy timeless class and elegance artfully woven into your every stay with Ascott. Thank you again for choosing Ascott Pazhou Guangzhou. We sincerely look forward to your next visit!
Guest User
Studio Deluxe
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
All was great.
Response from Property: Thank you for leaving a detailed opinion of our apartment. We appreciate your feedback and the information you provided about your experience. Hope you can enjoy timeless class and elegance artfully woven into your every stay with Ascott. Thank you again for choosing Ascott Pazhou Guangzhou. We sincerely look forward to your next visit!
Guest User
Studio Executive (River View)
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 13, 2024
Very nice stay
Response from Property: Thank you for leaving a detailed opinion of our apartment. We appreciate your feedback and the information you provided about your experience. Hope you can enjoy timeless class and elegance artfully woven into your every stay with Ascott. Thank you again for choosing Ascott Pazhou Guangzhou. We sincerely look forward to your next visit!
YD
Studio Deluxe
Stayed in Aug 2024
Business travelers
34 review
4.5/5
Great
Posted on Oct 11, 2024
Friendly staff
Response from Property: Thank you for leaving a detailed opinion of our apartment. We appreciate your feedback and the information you provided about your experience. Hope you can enjoy timeless class and elegance artfully woven into your every stay with Ascott. Thank you again for choosing Ascott Pazhou Guangzhou. We sincerely look forward to your next visit!
Abdulaziz
Studio Deluxe
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Good 👍🏻
Response from Property: 親愛的客人,很高興您選擇住在廣州雅詩閣琶洲服務公寓。感謝您與我們分享您的入住體驗反饋,對此我們會繼續保持並提升良好的服務質量。再次感謝您寶貴的意見,我們期待着再次歡迎您!