No.41 Binhe South Road, Lizhou District, Guangyuan, Sichuan, 628000, ChinaView Hotel Details
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Guangyuan Fengtai International Hotel Guest Reviews
4.7/5
Outstanding
1406 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1406)
Positive reviews(1377)
Reviews with photos/video(367)
Classy environment(471)
Delicious breakfast(233)
Quiet & comfortable(115)
Convenient parking(88)
Friendly front desk staff(69)
Well designed(37)
Great swimming pool(26)
Fantastic river view(24)
Negative reviews(28)
Guest User
Business Queen Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
best one in this city
Response from Property: 感謝您選擇我們酒店,並給予我們服務的機會。我們提供了多種不同佈局的房型,以滿足不同客人的需求。希望我們的真誠服務能為您帶來更加舒適的體驗。
helencute
Deluxe Queen Room
Stayed in Feb 2025
Family
3 review
3.8/5
Good
Posted on Feb 13, 2025
10:29 AM 5G 77
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- Write down the real experience and help thousands of users choose hotels - Guangyuan Fengtai International Hotel
Overall Satisfied
Location Satisfactory
Service Satisfied
Hygiene Satisfactory
Facilities Satisfactory
It's a relatively famous hotel. The price is comparable to that of a five-star hotel, but in reality it's not even four-star. I was not very satisfied with the deluxe king-size room arranged by the front desk and asked for an adjustment. Unexpectedly, I was taken to see a worse room. I had no choice but to make do with this one. The quality of toiletries in the room was not very good, the bathrobe was old and heavy to wear, and the bedside lamp was covered in dust. The hotel is on a small island, so it is not very convenient to dine out. There is a small wetland park and a conference center inside, which is suitable for work meetings but not suitable for families or couples.
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6/10
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. We hope you will give us another chance to see our changes.
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Guest User
Deluxe River-view Twin Room
Stayed in Feb 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The room is nice, with a river view. I went out with friends to hang out. It was clean and hygienic, and it was convenient to get a taxi.
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Guest User
Deluxe 2-bed Room
Stayed in Feb 2025
Family
7 review
3.5/5
Posted on Feb 16, 2025
There was noise upstairs in the early morning. Thinking about it, on February 14, the bed made noise when I turned over. It turned out that the quality was not good. The breakfast was 0K
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JamesCYZY
Business Queen Room
Stayed in Feb 2025
Business travelers
13 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The facilities are relatively new and the overall environment is relatively clean. The exterior decoration has a unique style and beautiful scenery. The wedding venue is of moderate size and can accommodate about 30 tables. It is worth recommending.
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Guest User
Executive Queen Room
Stayed in Feb 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The room is clean and tidy, clean, sanitary and tidy. It is the best choice for accommodation. Five-star praise is given
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Guest User
Business 2-bed Room
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 30, 2024
The environment is very good, but the facilities are a bit old. The most important thing is that the air conditioner is not cool, which is really not good.
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Response from Property: Hello, thank you for choosing Fengtai Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have notified the engineering department of the problems you reported to repair the corresponding room air conditioners. In the future, we will strengthen staff training and supervision. We have always been committed to providing guests with high-quality services with human qualities and sincere care. Please inform us of your special requirements before checking in, and we will try our best to meet your special requirements and avoid unnecessary trouble. Thank you again for your review.
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Guest User
Business Queen Room
Stayed in Jun 2024
Travel with friends
6 review
2.3/5
Posted on Jun 15, 2024
The hotel experience we stayed at during this trip was very poor. We booked based on online reviews and rankings. After entering, we felt pretty good. The hotel environment is good, but the check-in front desk is in the courtyard and is separate from the guest rooms. The service attitude is very average, there is a greeter sent to the room when checking in. It's a pity that on the island in the center of the lake, we were given a twin-bed room at the end of the row. Later, we were changed to a business king room. The room was very small, the sound insulation was poor, and it was very untimely. The first time I called, I asked for disposable paper cups, etc. After not seeing him for a long time, he called the front desk again and asked for paper cups. The front desk said he would wait a moment, but the room lady came and said that there were no paper cups and gave him disposable slippers. They brought it back later. There were hairs on the corners of the bed, stains on the floor that had not been cleaned, and hairs on the sink. The first floor was also a place for footbaths and some other leisure tea drinking. Why should footbaths be set up in the hotel if they are not part of the hotel? In the guest room, it was extremely noisy at night, and people in the corridor were yelling and not paying attention to their behavior in public places. It's really a pity that the location is in the center of the island. When checking out, you have to walk to the front desk for a few minutes under the scorching sun to go through the formalities. The greeter only checks in and sends them to the room, regardless of the customers checking out.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to give us feedback about your experience in our hotel. We are deeply sorry. The inconvenience and dissatisfaction you encountered are the last thing we want to see. According to what we learned from the front desk Due to the peak occupancy period, some room cleaning staff were still cleaning. In order to prevent you from waiting too much time at the front desk, the lady at the front desk specially arranged a clean room for you to check in directly. If you are not satisfied with the room type, you can also call us the day before to change the room. We are very sorry for the room hygiene and location problems and have reported them to the relevant responsible departments, and notified the staff to arrange targeted training to avoid the same type of problems from happening again. . Our front desk ladies are always online 24 hours a day, and we also welcome customers to give us feedback about the help they need or the problems they encounter, so as to provide customers with better service and check-in experience. We promise to take your feedback seriously. , and take practical actions to improve our services. We sincerely hope to have the opportunity to serve you again and provide you with the comfortable experience you deserve. We look forward to your visit again.
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Anonymous User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 14, 2024
A very pleasant hotel. It was my first time to come to the city of Guangyuan. This hotel left a very good impression on me. The check-in and luggage cart staff were serious and responsible and had a very good attitude. The hotel is well decorated and the children love the dolls in the parent-child room so much that they hug them to sleep at night. The surrounding environment of the hotel is also great, and the food is delicious.
The only drawback was that one of the staff members had a bad attitude when checking out for dinner. He was arrogant and made a bad impression. The rest of the experience was very good. I will stay here again next time I come to Guangyuan.
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Response from Property: We are truly delighted to see your approval! Your praise is not only the greatest affirmation of our past work, but also a powerful spur to our future development. We will take this opportunity to turn this incentive into practical actions, continuously improve the hotel's service level and management level, and carefully create an atmosphere where every guest can feel at home. We look forward to your coming again and let us continue this wonderful stay together.
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Guest User
Business Queen Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is surrounded by the river, the environment is beautiful and quiet. In the early morning, the birds are chirping and singing, as if you are in the jungle. The breakfast is also pretty good.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您的好評是我們團隊的驕傲!我們會將這份榮譽銘記在心,不斷努力提升自己。我們會在服務中注入更多的熱情和關懷,讓您在酒店的時光更加美好。感謝您的信任和支持,期待您再次成為我們的尊貴客人!
Anonymous User
Deluxe River-view Twin Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 13, 2024
The environment is very good. I came out with my bestie and felt very good. But can breakfast end at 10 o'clock? 9 o'clock is too early. I can't get up 😂😂😂😂
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Fengtai Hotel! Details determine success or failure! The countless detailed services may not be luxurious, they may not be romantic, they may not move people to tears, but they touch our hearts and ultimately satisfy our guests, which is the source of our greatest sense of accomplishment and happiness! We will work hard to improve our detailed services. Thank you for your tolerance and understanding of us! Welcome to come again next time! Best wishes: Good luck!
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4089wang
Deluxe River-view Queen Room
Stayed in Apr 2024
Couples
107 review
5.0/5
Outstanding
Posted on May 1, 2024
Very good, every time I come to Guangyuan, I stay in this hotel, the service is good, the room is clean and comfortable, and it is very quiet to sleep at night. Recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise for our hotel! Your support and encouragement are our driving force. We will continue to work hard to improve our service level and provide you with a more comfortable and convenient accommodation experience. At the same time, we also hope that you can continue to give us valuable suggestions to help us grow better. Looking forward to meeting you again!
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Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
65 review
5.0/5
Outstanding
Posted on Apr 25, 2024
It's my first time staying in this hotel. The hotel environment is very good, the yard is large, flowers are everywhere in the yard, the location is excellent, free parking, the room is clean and tidy, the breakfast is good, recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying in our hotel. Your recognition is the greatest affirmation for us. All hotel staff will do their best to provide you with the warmest service and look forward to your and your family's stay again. Thank you again for your good comments and wish you a pleasant journey!
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Guest User
Business Queen Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
It's great to be able to book this kind of garden-style hotel at this price. The environment is very quiet (except for the party in the restaurant next to it at noon the next day, which was a bit noisy), and it is also relatively clean and sanitary. The front desk staff was also very enthusiastic, helping me upgrade the room type for free and sending a breakfast. I will book it again next time I come to Guangyuan~
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again. We will serve you wholeheartedly. All the hotel staff are looking forward to your next visit!
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Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Business travelers
82 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The environment of the hotel is very beautiful, the air is very fresh, the service attitude of the beautiful lady at the front desk is particularly good, and her work is very thoughtful and enthusiastic. I will stay here again when I come to Guangyuan next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. We will continue to work hard to bring a better experience to every guest staying here. I hope you, your family and friends can continue to stay in our hotel next time. I wish you a happy life!