Albergo San Lorenzo

Ottimo per svariati motivi: - Parcheggio gratuito in strada - Vicinanza al centro storico - Struttura ben tenuta - Tutto pulitissimo - Camera grande e bella finestrata - Materasso super comodo - Tutti i comfort a servizio - Colazione a buffet dolce e salato - Personale gentilissimo e accogliente - Consigli e suggerimenti validi - Rapporto qualità/prezzo ottimale Quando tornerò a Grosseto, prenoterò nuovamente in questa struttura!

We arrived at 11pm and the person who attended to us did not know how to check in, so he asked us to leave our personal documents there until the next day. We politely explained to him that we preferred not to leave them and that he should please make a photocopy. He, although annoyed and rude, did so. When we got to the room we saw that 6 metres from our window there was a crane truck more than 20 metres high and 30 metres long, so I went down to reception to ask what time the works started in the morning. "At 7 in the morning," he told me. I asked him to change our room and very upset he called his manager by phone to tell him literally "we have a problem, there is a lady who complains about everything. First, she did not want to leave me the documents and now she says that there is a crane in front of her room. I do not know what to do with her. I can't take it anymore!!" He handed me the phone and the person in charge told me that we could change to a room with a different orientation and on another floor. When I hung up I told the receptionist and he replied "absolutely not! You heard my boss, either the room you have or you leave! Besides, you have to leave me the documents or pay right now." We paid and went to sleep with our eyes wide open... so as not to argue with a person who we understood was not capable of having a "normal" conversation. The room was 30°C, there was a lot of noise during the night, we fell asleep from sheer exhaustion at about 2 in the morning... The typical nightmare of choosing between "open window, with noise or frozen air conditioning." At 7:30 in the morning there was a crane in motion, with floors, engine, with workers shouting, moving materials... with a window from the 60s closed with the same soundproofing as a cigarette paper. Otherwise, cardboard sheets, together with the heat, were a nightmare, tacky seventies decor, and a meager breakfast. The good: the coffee was from a machine (but this is de rigueur in all of Italy), it was very clean, the bathroom was new and the water came out very well. The antipodes of welcoming. Above all, the treatment was VERY UNPLEASANT. We continued our vacation exhausted, looking forward to a nap.

Personale gentile,pulizia sufficiente acqua in bagno poco regolabile, solo calda o caldissima sia in doccia che lavabo,siamo in piena estate con 40 ,gradi... Nn si può fare docce bollenti,anche per le bimbe molto scomodo