Guest User
July 2, 2024
Well, this was disappointing. We realize there's not a lot to choose from in Grinnell. I've previously stayed (twice) at the Best Western, which I noticed is now an AmericInn; it was very shabby, though maybe AmericInn has spent some money to upgrade it (the OUTside looked better anyway). I'd heard that the Comfort Inn was better than the Country Inn/Suites, the (former) Best Western, the Quality Inn, or the Super 8 (in that order), but that may not be saying much. So, here's our stay... (1) No luggage rack. We asked for one. She told us she'd get one for us. Never showed up. We checked again at the front desk. Were told "she didn't leave one & I don't know where they are." Stayed 3 nights & one never appeared.; (2) There was absolutely no attempt at housekeeping of any sort for 3 days, even though we told the front desk when we returned on our 2nd day.; (3) Toilet seat was cracked & completely broke the first time we used it. Fortunately, they DID come & replace it, but managed to leave a screwdriver, a dirty towel, and muddy footprints in the bathroom.; (4) There wasn't enough parking. We came back at 11 p.m. two nights and had to "create our own" parking spot on the grass.; (5) Air conditioning had trouble keeping up with Iowa summer, so sleep was difficult to come by.; (6) A 7:00 a.m. fire alarm went off on our last day there. Clearly, they had installed an "OUTside volume" alarm on the INside of our room 'cause the thing was so incredibly loud that we had to stuff Kleenex in our ears just to get dressed and go outside. It took over a week for my hearing to return to anything close to normal and it may still be damaged.; and (7) The breakfast was cold, stale, and pretty unappetizing. Don't plan on eating at the hotel. I'll try the Country Inn next time I'm in Grinnell. The Hotel Grinnell in town may be the better bet nearby; too bad it's ridiculously overpriced for small-town Iowa. Otherwise, have a nice stay in Newton or Ankeny!