Guest User
January 10, 2024
The hotel declares itself “pet friendly”, however, I had an embarrassing situation in this place! I was staying at this hotel and on the last day, I went out with my Pet for a walk in the late afternoon. We went around the courtyard and headed towards the street. When I was already on the street, the owner of this hotel came running after us, asking me to go back and see what my Pet had done and for me to clean it up. So, I understood from her negative expression and body gestures. I went back to the hotel door and to my surprise, the hotel owner wanted me to clean up the pee that my Pet had made on the rubber mat (photo) that is exposed on the street, with snow and even mud, because everything world treads on it with dirty feet! I, who am autistic and have my dog as emotional support, was humiliated by this lady! She, along with another blonde, stood at the door and stared at me until I cleaned the carpet. Still, when I entered the hotel to put the paper I had in the trash, the same lady gave me a sniff! I wasn't just anyone there, I was a guest there and I was paying the Pet fee! Furthermore, my dog is trained and has not done anything within the establishment. This episode really hurt me! I no longer want to go back to Switzerland!
Original TextTranslation provided by Google