Latest Reviews for Gresham Hotels

Motel 6 Gresham, or - Portland
3.1/5102 Reviews
We drove 8+ hours from California and got to the motel at 2 am, no one at the desk , we rang the bell, after waiting we tried calling the front desk the phone rang while we stood there. We knocked on employee room door that was in the lobby (we could hear a TV on) manager came out yelling for disturbing her, saying we needed to wait for their employee while trying to check in they were rude and I was already beyond upset with the lack of standards they uphold themselves with. I asked for their info and manager infos to file a complaint because of that they refused us service and threaten to call the cops if we didnt leave. Worst service ever horrible employees and management. Caucasian female Associate and assuming th manager was the middle aged Hispanic female . They were not doing their jobs for one . Then secondly the lack of respect from these grown women would make any mother embarrassed to claim these two pathetic ladies. Pretty much we booked and room drove 8 hrs tried to check in and no one was there to check us in for over 15 mins. Then the associate and manager got upset with me because I bothered the manager who was off the clock but had her kid at the hotel in employee motel room. After kicking us out we had to drive another 45 mins back to Portland to stay at a red lion All in all worst customer service experience ever! They should be ashamed but because they gave no repercussions they dont give a hoot about what hassle they caused us!

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