OYO Gin House Hotel

I Booked bed and breakfast and on arriving was told it would only be a continental breakfast as they had no staff to cook breakfast. The continental was horrible.no cheese no ham just.dry bread.cereal where terrible.Arrived at 1pm asked if we could geg our room early,told it would be £25.or could wait and maybe get us in before 3pm.at 2.55 they let me check in even though my room was ready at 1pm.The hotel needs up dating having an extension lead in a bedroom in this day and age is shocking.

Firstly, I would say that without exception, each member of staff I encountered was polite, friendly and went above and beyond what I expected to help me. I made this booking very last minute due to cancellation of my forward travel. I had my bike with me and the staff put it in their store room over night. There was a band on I think in the bar below and the music went on very late and was incredibly loud in my room. In the evening I couldn't get any hot water from the sink, but as the shower seemed hot I decided not to bother anyone as I was already dressed for bed after a super long day. By morning, I was sweaty (maybe there was a plastic cover on the mattress?), I'd struggled to sleep due to a combination of feeling alternately hot and cold all night in my very soft bed, and the huge sound bleed from the bar and other rooms. All I wanted was a shower. The water was freezing. I ran it for ten minutes then gave up. I had high hopes for my continental breakfast which actually turned out to be a stale croissant and some pre packaged orange juice with a yoghurt (I'm dairy free) in a paper bag, left outside the room. I decided to cut my losses at around 9am. I couldn't find any staff, no one answered the door bell, no one answered the reception phone number so eventually I had to ring the number for the manager. She was ever so polite but had clearly been asleep and she had to call someone else to bring my bike so I could finally leave. I won't be back.

I stayed here to go on a night out with friends. The price was great, the room was warm and clean. Staff were really nice. I’d stay here again.