Bluegreen Vacations Shenandoah Crossing, Ascend Resort Collection

Have stayed at the resort many times over the 16 years since buying our membership at Shenandoah. The location is somewhat remote, but very beautiful. A fair amount of good activities, but with what we pay in membership costs and annual fees (started at $450 and up to $850 a year now for only 1600 points), the cost to take part in some of these activities is definitely a bit much. The reviews I have seen on the yurts bore out in that you do need to be prepared for early sunrise blazing in the the sunlight dome at sunrise lighting up the whole yurt and you can easily hear your yurtong neighbors through the walls. Also, while the shower is very nice and spacious, the shower head barely moved. Otherwise the yurt was something I would definitely do again, just being a little more prepared for those issues. However, unfortunately, we went to ride horses and came back to a cockroah sitting in middle of my pillow! I get it, outside living kind of. But, with that, and my son saying ants were crawling all over the hideaway couch all night, bugs are a problem that need to be dealt with by the resort.

We stayed in a two bedroom cabin. It was very nice and comfortable. All the staff we met were very helpful. We would definitely go back again. It was one of the most relaxing vacations we have had in a long time.

We has a wonderful time. The unit and resort were clean and very well maintained. Plenty of activities depending on your level of interest. The restaurant was wonderful with delicious breakfast.

Very unhappy. Had to pay an extra $25 PER DAY activity fee. Never have I had to do that at any resort I stayed out. In addition, this fee limited you to activities that normally are just part of the resort (ie mini golf, swimming etc. Other activities for the children/adults all cost additional monies. The indoor pool was not opened, don't know what they do in the winter (no pool???) the phones did not work so unless you had a cell phone - no communication with front desk. No internet -after 2 days without Wi-Fi finally got a "fix" which I had to return myself or be charged for it. Nothing was within walking distance had to drive to everywhere on the resort. Our bathroom had mold and whoever painted did not really do such a hot job. Parking was scary - most cabinets did not have anything to stop your car had to be very careful not to go over the edge and down a hill. On the list of things your "activities" fee cover was also self-parking - now how is that a plus and why should anyone have to pay additional fees for that. With all the resort to select I would not go back here. Nothing special and the extra activity fee really was unfair. The best thing about this resort is the staff. All every nice and as helpful as they can be. I'm sure the staff gets an earful ever though the resort's action and not the fault of the staff members.

We rented a two bedroom deluxe cabin, I expected to see once ants and maybe some spiders but when my friend woke up to cockroaches in her bed, we couldn’t get out of there fast enough. Management moved us to a teeny tiny, one bed hotel room with a full-size bed. The room was so small. It didn’t even have a closet. Needless to say we checked out early and we’re very disappointed they didn’t even offer us a free breakfast.

It was a great couple of days. My 2 kiddos enjoyed horse riding and the pool! The cabin was clean, stocked, and cold. PERFECT GETAWAY!